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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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January 07, 2023

Labor Rates are very High ! ! Is this the Norm ?? Everything else at Auto Nation was satisfactory. More

by jeffman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Maymi
Jan 10, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 02, 2023

I'm very angry it took you 2 days to do half the job I overpaid them to do. I am referring to the failure to fix my check engine and now I have to bring it back on Wednesday morning at 7am.😡 More

by Khallid4801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael dupui
Jan 05, 2023 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

December 25, 2022

I never had a problem bringing in my car for repairs. The staff has always been kind and honest. More

by bnicosia212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Dec 26, 2022 -

AutoNation Honda O’Hare responded

Hello, we appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!

December 22, 2022

Great customer service from everyone. Clean and comfortable waiting area and loved the video update from the technician. More

by dianemartino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Dec 26, 2022 -

AutoNation Honda O’Hare responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 22, 2022

Visit went well. They took my car as scheduled and provided feedback with any issues or suggested work. More

by tparker412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarcco Drummer
Dec 26, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to leave us a response! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2022

simply the best experience every time i come to this dealership, I have service plan with AutoNation for the Honda I purchased from them in April ,actually this my second car from this dealership More

by khamoo2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kimberly
Dec 26, 2022 -

AutoNation Honda O’Hare responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 21, 2022

I found the car that I was looking for and got well customer serve from the hole staff, everything was explained to me and was very satisfied with all. More

by lopez.rene43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 24, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 27, 2022 -

lopez.rene43 responded

Thank you Jessica for your great customer service you gave me every time I visit the Service Department foor Oil Change

December 21, 2022

Had my cars serviced here recently. Staff was very kind and helpful. I received videos of my car on my phone and recommendations from technicians while waiting. That was very helpful al More

by Kaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Dec 26, 2022 -

AutoNation Honda O’Hare responded

Kaya, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2022

Visited for oil change. Service was quick. Miss Soto Accepted the AutoNation Service Coupon. I am a happy AutoNation's customer. More

by Ganesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Dec 21, 2022 -

AutoNation Honda O’Hare responded

Hello Ganesh, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2022

The dealership was very professional. They informed me on needs to be scheduled next time. More

by hawk2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarko
Dec 20, 2022 -

AutoNation Honda O’Hare responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

Dec 20, 2022 -

hawk2311 responded

AutoNation Honda O’Hare are a professional car service and they provided me with options for future service.

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