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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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January 20, 2023

The team here, especially Michael were very helpful. I've been to several Honda dealerships/service centers and they were probably the most helpful. I went in and though there were additional services n More

by samuel.wk.leung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jan 24, 2023 -

AutoNation Honda O’Hare responded

Hi Samuel, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2023

Personnel were nice, and I did not wait for too long to have my car done. More

by lynncardenas777@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
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Jan 20, 2023 -

AutoNation Honda O’Hare responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2023

I purchased my vehicle at this dealership. I have been bringing it to this dealership for service for more than 5 years. No bad experience. Keep up the good work. More

by augustvilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarcco
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Jan 13, 2023 -

AutoNation Honda O’Hare responded

Hi Augustvilla, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda O'Hare. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 08, 2023

I don’t think I’ll ever come back to this store! I was charged $75.00 for an oil change on a 2011 Honda Civic!!!! More

by Bob Bier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Jan 11, 2023 -

AutoNation Honda O’Hare responded

Hi Bob, we are deeply disappointed by your experience at AutoNation Honda O'Hare. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

January 07, 2023

Labor Rates are very High ! ! Is this the Norm ?? Everything else at Auto Nation was satisfactory. More

by jeffman55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Maymi
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Jan 10, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 02, 2023

I'm very angry it took you 2 days to do half the job I overpaid them to do. I am referring to the failure to fix my check engine and now I have to bring it back on Wednesday morning at 7am.😡 More

by Khallid4801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael dupui
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Jan 05, 2023 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

December 25, 2022

I never had a problem bringing in my car for repairs. The staff has always been kind and honest. More

by bnicosia212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
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Dec 26, 2022 -

AutoNation Honda O’Hare responded

Hello, we appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!

December 22, 2022

Great customer service from everyone. Clean and comfortable waiting area and loved the video update from the technician. More

by dianemartino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Dec 26, 2022 -

AutoNation Honda O’Hare responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 22, 2022

Visit went well. They took my car as scheduled and provided feedback with any issues or suggested work. More

by tparker412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarcco Drummer
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Dec 26, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to leave us a response! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2022

simply the best experience every time i come to this dealership, I have service plan with AutoNation for the Honda I purchased from them in April ,actually this my second car from this dealership More

by khamoo2133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kimberly
Report | Print
Dec 26, 2022 -

AutoNation Honda O’Hare responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

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