AutoNation Honda O’Hare - Service Center
Des Plaines, IL
784 Reviews of AutoNation Honda O’Hare - Service Center
AutoNation Honda O'Hare took good care of me the last time I needed service. I had a variety of engine problems, including the engine light coming on in my dashboard. They got me in quickly. I appreciate time I needed service. I had a variety of engine problems, including the engine light coming on in my dashboard. They got me in quickly. I appreciated the clarity of the complicated diagnosis, the speed with which the they made the repairs. I really appreciated how well, Michael stayed in touch with me by text and phone and how he answered many questions along the way. More
My experiences with everyone beginning with Mary from whom I purchased the Honda Civic Sport Coupe have been excellent. The mechanics and service reps are thorough and precise in their evaluations and ex whom I purchased the Honda Civic Sport Coupe have been excellent. The mechanics and service reps are thorough and precise in their evaluations and explanations of current and potential car services. Honda is a great car, great investment. Interacting with the Service Department and other areas, the communication is open and honest, welcoming questions and concerns until I'm satisfied. More
Michael was terrific young man! He not only took care of the problem on my car, he explained how to fix it in the future! Give him a raise! I will ask for him in my future visit He not only took care of the problem on my car, he explained how to fix it in the future! Give him a raise! I will ask for him in my future visits.. More
Good customer service overall. Communication with Kim was good and easy. And explanation of needed repairs was very effective thanks to the video provided by the technician via the Communication with Kim was good and easy. And explanation of needed repairs was very effective thanks to the video provided by the technician via their AutoNation automated text system. More
O'hare Honda is a wonderful experience. They even send you video links from the mechanic who will show you exactly what needs servicing and why. Pretty cool experience. They even send you video links from the mechanic who will show you exactly what needs servicing and why. Pretty cool experience. More
So far so good with Auto Nation. I visited twice recently and dealt with the Service Rep Michael both times. The first time he immediately diagnosed that what I was a scratch on th I visited twice recently and dealt with the Service Rep Michael both times. The first time he immediately diagnosed that what I was a scratch on the hood of my new car was actually a hood protector! The second time he immediately diagnosed that I had a nail in my tire when I two service stations had simply filled my tires up with air and told me nothing was wrong when I kept getting a low air pressure message. More
Brought my car in for service (1/28/2023). This is only the 2nd time I have needed service on our 2021 CRV and again the service was done fast and reasonable. This is only the 2nd time I have needed service on our 2021 CRV and again the service was done fast and reasonable. More
Everyone in Autonation from the receptionist to the services manger made me feel welcomed and very informed. They attended to all my needs and made it a point to answer all my questions. Thank you services manger made me feel welcomed and very informed. They attended to all my needs and made it a point to answer all my questions. Thank you More