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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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February 16, 2023

Went in for maintenance, received a friendly hello and was taken care of immediately. Efficient! More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Tapia
Feb 20, 2023 -

AutoNation Honda O’Hare responded

Hi Jan, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 14, 2023

Great service with a knowledgeable service consultant! They performed my service and I was in an out in 90 minutes! More

by dannyrip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly
Feb 18, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 13, 2023

AutoNation Honda O'Hare took good care of me the last time I needed service. I had a variety of engine problems, including the engine light coming on in my dashboard. They got me in quickly. I appreciate More

by rickkesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Feb 16, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 12, 2023

My experiences with everyone beginning with Mary from whom I purchased the Honda Civic Sport Coupe have been excellent. The mechanics and service reps are thorough and precise in their evaluations and ex More

by Eliza
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Jasper, Jason, Patricia, Josef, Jennifer
Feb 14, 2023 -

AutoNation Honda O’Hare responded

Hi Eliza, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

Michael was terrific young man! He not only took care of the problem on my car, he explained how to fix it in the future! Give him a raise! I will ask for him in my future visit More

by stinomilito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 12, 2023 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 08, 2023

Good customer service overall. Communication with Kim was good and easy. And explanation of needed repairs was very effective thanks to the video provided by the technician via the More

by Raphael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Soto
Feb 11, 2023 -

AutoNation Honda O’Hare responded

Hi Raphael, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2023

O'hare Honda is a wonderful experience. They even send you video links from the mechanic who will show you exactly what needs servicing and why. Pretty cool experience. More

by lbrisku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarco
Feb 09, 2023 -

AutoNation Honda O’Hare responded

Hi Lbrisku, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 06, 2023

So far so good with Auto Nation. I visited twice recently and dealt with the Service Rep Michael both times. The first time he immediately diagnosed that what I was a scratch on th More

by maureen.oshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 08, 2023 -

AutoNation Honda O’Hare responded

Hi Maureen, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2023

Brought my car in for service (1/28/2023). This is only the 2nd time I have needed service on our 2021 CRV and again the service was done fast and reasonable. More

by jmcp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yossef
Feb 06, 2023 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

Everyone in Autonation from the receptionist to the services manger made me feel welcomed and very informed. They attended to all my needs and made it a point to answer all my questions. Thank you More

by robertocolon1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Yorty the service manager and Yousef
Feb 06, 2023 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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