AutoNation Honda O’Hare - Service Center
Des Plaines, IL
784 Reviews of AutoNation Honda O’Hare - Service Center
This dealership has questionable practices. Be very careful as they told me I needed 3 tires. Submitted a claim to the warranty which by the way is the same people 'AUTO NATION' and then deni Be very careful as they told me I needed 3 tires. Submitted a claim to the warranty which by the way is the same people 'AUTO NATION' and then denied the claim. Stating I told them I hit a curb (NEVER HAPPENED) When you buy a car they will upsale you and then not want to honor their warranties. By the way I have paperwork showing only 1 tired need replacement due to a nail being in it. Be care with these people. More
The service coordinator took the time to explain my services being performed and findings from the full service inspection. But more importantly understood the some of the items I could and would do my services being performed and findings from the full service inspection. But more importantly understood the some of the items I could and would do myself. Filter changes. Explained that I did not have to have them professionally performed to keep warranty More
Easy to make service appointments. Service advisor told me of one additional service that I did not know was due, so got that taken care of as well on same visit. I like the inspection Service advisor told me of one additional service that I did not know was due, so got that taken care of as well on same visit. I like the inspection report on the car from the mechanic sent to me as a visual via text. Car was done when advisor said it would be done. More
I brought my van in with a couple of concerns and other routine maintenance. Both concerns were diagnosed and addressed. Even though it was a holiday week the service advisor kept in touch with me and the routine maintenance. Both concerns were diagnosed and addressed. Even though it was a holiday week the service advisor kept in touch with me and the work was done on time. The communication was excellent. More