AutoNation Honda O’Hare - Service Center

2022 HRV with 13,000 miles on it. Went for an oil change and they said they do a complimentary multi inspection vehicle inspection. One set of paperwork said that I needed brakes im Went for an oil change and they said they do a complimentary multi inspection vehicle inspection. One set of paperwork said that I needed brakes immediately, a new rear tire and a throttle body, The Multi point inspection showed otherwise. The dealership also recommended that I needed a wheel alignment and rear differential service. Was told it was a computer issue and a ‘teaching” moment for the technician. Will never go back there again!! I just hope that the oil change was done and done correctly. More

took my cat in for a oil change, tire rotation, and fluid check . Also a recall software update. It was excellent ,timely and cleared the car. thank you Honda!!! check . Also a recall software update. It was excellent ,timely and cleared the car. thank you Honda!!! More

Professional service writer team, they listen to the customer when I drop off the vehicle, they keep me informed on progress, explain what they did to meet my concerns and need’s regarding my vehicle. customer when I drop off the vehicle, they keep me informed on progress, explain what they did to meet my concerns and need’s regarding my vehicle. The price quoted is priced paid. Nice waiting area with snacks plus coffee or tea for your enjoyment. More

I just noticed that my windshield wipers don’t work as new ones. I still see it working like the old ones The service is horrible this is not the first time I have had issues Please see my email sent b new ones. I still see it working like the old ones The service is horrible this is not the first time I have had issues Please see my email sent before Yesterday I came to get my car serviced had no issues yesterday. They said I needed new tires, so I went to just tires found out that my device to unlock my tires is missing — if you look at my records I always come to the dealer to get my oil change — Three tips ago thé was a girl you was helping me —- horrible service - I think her desk is the first one by the stairs —- while waiting for my car I get a phone call go outside to take the call and see my car already ready outside—- so I go up to her and ask her if my car is ready she said it is still be serviced —it might take another few min after 15 min or so she said the car is ready —- I go to pay my bill all messed up — then I go to my car and find a part in the car — I still have a pic — Just frustrated — I have filled surveys no responds to them I did send the above email to Lori withRow . No action taken More

Been going there for years. Have always been satisfied with there service. Rarely happens that car isn't ready. Service advisors are always polite and jkept us informed. Have always been satisfied with there service. Rarely happens that car isn't ready. Service advisors are always polite and jkept us informed. More

The service department was very helpful, the service was well under my due time which worked out for me. well under my due time which worked out for me. More

I was told that certain things were being done. I was not asked if I wanted them done. I went in for an oil change and walked out with a bill over $900. I was not asked if I wanted them done. I went in for an oil change and walked out with a bill over $900. More

Very satisfied with service. Trust the findings. I have always had an excellent experience with this dealership. Trust the findings. I have always had an excellent experience with this dealership. More

I went for a check up of a newly purchased (USED) Honda Odyssey car to the dealer. Digonosis was OK but the rates quoted were on a higher side.. The cost of check up was about $215 which appeared very high Odyssey car to the dealer. Digonosis was OK but the rates quoted were on a higher side.. The cost of check up was about $215 which appeared very high. Through various mails I was offerred free/ discounted service but in reality it was not so.Of course the behaviour of the staff was pleasant More