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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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April 24, 2023

Service was fast and friendly. Yousef was very easy to communicate with via text. My car was ready when promised. Thank you! More

by Kanenotary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
Apr 27, 2023 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2023

I had a few issues with my car and they were able to get it sorted in good time!! And the customer service was top notch! When i had another small issue with my car within a week of my other visit they t More

by groovyjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia
Apr 24, 2023 -

AutoNation Honda O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2023

My car was in for service. My service advisor was very courteous and professional. My car was serviced promptly and was finished on time. It was a great experience overall. More

by jsmooney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
Apr 24, 2023 -

AutoNation Honda O’Hare responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 20, 2023

Came in at assigned appointment time for an oil change only. Waited close to 3 hours. Was told that 6 people came in without appointments. Seriously??? They should have been made to wait! Also, you try t More

by Obie3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Apr 21, 2023 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

Apr 21, 2023 -

Obie3 responded

Tried calling the GM at number listed. Main switchboard and could not get through trying multiple times. Regarding turning my experience around…you can’t unring ring a bell.

April 17, 2023

Employees in this dealership actively works toward providing customers with a positive experience. Everyone I dealt with, even in passing , was polite and respectful. The service agent took time to ex More

by Emma Visee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Apr 20, 2023 -

AutoNation Honda O’Hare responded

Hi Emma, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 14, 2023

Excellent service! I took my car in for an oil change. After it was completed, Yousef went over the multi point inspection with me. He was very polite and informative. More

by joseph310515
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Apr 20, 2023 -

AutoNation Honda O’Hare responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 13, 2023

Great service team from the service writer to the service manager. I highly recommend this place! More

by aznjai28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef and Eric
Apr 20, 2023 -

AutoNation Honda O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2023

The service girl was nice the service girl was great the service girl is first rate More

by Xtraservice01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Apr 20, 2023 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2023

Jasmine was very polite. She by far the best person I had at the service department. Not saying I ever had a bad person More

by Happyguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Maymi
Apr 20, 2023 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 07, 2023

There was a wait for my oil change but the eh offered to Uber me to my next appointment and pick me up. Great service More

by Dione.castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michela
Apr 20, 2023 -

AutoNation Honda O’Hare responded

Hi Dione, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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