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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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June 02, 2023

Great service! ! And the service was very kind and helpful and the service I received was a complete satisfaction! Thank you!! More

by Esthermama70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
Jun 07, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 01, 2023

The one who assist me great 👍 I'm happy and satisfied can recommend to others More

by ernestovere
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Jun 05, 2023 -

AutoNation Honda O’Hare responded

Hi Ernestovere, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 29, 2023

Service is excellent, as always! Yousef is always so welcoming and nice and keeps me updated on the status of my car, and Dan is extremely trustworthy and never disappoints when it More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef, Dan H.
Jun 01, 2023 -

AutoNation Honda O’Hare responded

Hi Liz, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2023

The service department has gone way downhill after being taken over by AutoNation. Service advisors act as though you are an inconvenience and offer nothing by way of customer service. Since bringing my v More

by ORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael, Yousef
May 26, 2023 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 474-4048 to discuss what we can do to help.

May 24, 2023

Service advisor was very nice and tech was informative. Very quick service and fix my issue. More

by Fk7owner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 29, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 23, 2023

Jordan was awesome. He made my experience quick and easy. I will definitely be coming back. More

by jljj98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 25, 2023 -

AutoNation Honda O’Hare responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to stop by if you ever need any more help.

May 23, 2023

The service was very good. The only problem was that the low tire pressure indicater light came on the day after I picked up my car from Honda O'Hare. More

by mrsl1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tapia
May 25, 2023 -

AutoNation Honda O’Hare responded

Thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

May 23, 2023

I've been taking my car here for oil changes. Always very polite and willing to answer any questions. In this last visit I had to take my car in for actual repairs. They were helpful and understa More

by zmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
May 25, 2023 -

AutoNation Honda O’Hare responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again in the future. Best wishes, AutoNation Honda O'Hare

May 22, 2023

Kim was great to work with. Kept me updated. Responses were prompt, and more importantly, I was kept up to date with everything and aware of my costs. Couldn't recommend Autonat More

by CKM Ex-L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Soto
May 25, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

May 19, 2023

Excellent service. Service writer greeted me immediately. Mechanic took the van back within 5 minutes. I was offered snacks and coffee and van was done and ready in a v More

by annmarie.aoyagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 22, 2023 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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