AutoNation Honda O’Hare - Service Center
Des Plaines, IL
784 Reviews of AutoNation Honda O’Hare - Service Center
Great service! ! And the service was very kind and helpful and the service I received was a complete satisfaction! Thank you!! ! And the service was very kind and helpful and the service I received was a complete satisfaction! Thank you!! More
Service is excellent, as always! Yousef is always so welcoming and nice and keeps me updated on the status of my car, and Dan is extremely trustworthy and never disappoints when it Yousef is always so welcoming and nice and keeps me updated on the status of my car, and Dan is extremely trustworthy and never disappoints when it comes to the knowledge and quality of work he does. More
The service department has gone way downhill after being taken over by AutoNation. Service advisors act as though you are an inconvenience and offer nothing by way of customer service. Since bringing my v taken over by AutoNation. Service advisors act as though you are an inconvenience and offer nothing by way of customer service. Since bringing my vehicle to AutoNation, my vehicle has had various issues shortly after being serviced for other, unrelated reasons. It was hinted by an advisor that my vehicle would maybe last another year when I dropped it off for service, opening up the secret to their shady business practice. My vehicle was there for preventive maintenance at that point and experienced a series of new issues after the visit. AutoNation preys on customers and bolsters their numbers by creating further issues with your vehicle, thus creating more business and money for themselves. All dealerships are untrustworthy, but AutoNation Des Plaines is the king of this department. More
The service was very good. The only problem was that the low tire pressure indicater light came on the day after I picked up my car from Honda O'Hare. The only problem was that the low tire pressure indicater light came on the day after I picked up my car from Honda O'Hare. More
I've been taking my car here for oil changes. Always very polite and willing to answer any questions. In this last visit I had to take my car in for actual repairs. They were helpful and understa Always very polite and willing to answer any questions. In this last visit I had to take my car in for actual repairs. They were helpful and understanding of my situation. I was able to get a loaner as well. Will continue going here and even go here for future purchases. My repair person was Jasmine. She was very informative and explained things in a way I was able to understand. More
Kim was great to work with. Kept me updated. Responses were prompt, and more importantly, I was kept up to date with everything and aware of my costs. Couldn't recommend Autonat Kept me updated. Responses were prompt, and more importantly, I was kept up to date with everything and aware of my costs. Couldn't recommend Autonation and Kim enough! More
Excellent service. Service writer greeted me immediately. Mechanic took the van back within 5 minutes. I was offered snacks and coffee and van was done and ready in a v Service writer greeted me immediately. Mechanic took the van back within 5 minutes. I was offered snacks and coffee and van was done and ready in a very quick time More