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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
784 Reviews

784 Reviews of AutoNation Honda O’Hare - Service Center

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July 19, 2023

I have been very pleased with this dealer. I have bought my last 5 cars from them. They do what they say they will and, except for one occasion, have always asked my permission before doing ex More

by LadyJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarco
Jul 25, 2023 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Everyone is so nice. The service is done in a timely fashion. Thanks so much More

by Misnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Soto
Jul 26, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 17, 2023

The problem I had was wrongly diagnosed, not fixed and I had to pay for it anyway. I was told I would get a call back after checking if my warranty would cover the problem, which I see no problem why it wou More

by vinny873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jul 20, 2023 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

Jul 21, 2023 -

vinny873 responded

Short of a refund, I do not see a way of making it better since I have relocated back to Texas just days ago.

July 17, 2023

Joe Saliba is the best car dealer I’ve ever dealt with, he’s super thorough, great quality service, super friendly and honest and goes above and beyond taking care of his clients. I recommend Joe to everyo More

by Rebeccapope3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Saliba
Jul 20, 2023 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

July 14, 2023

Excellent team in service department. This was our third visit. We will recommend to our friends. More

by RB
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Jul 18, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2023

Honda O’Hare does a great job. Service is awesome and my car is always well taken care of for different types of maintenance. I really liked this last visit that included a walk a More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Zdunich
Jul 14, 2023 -

AutoNation Honda O’Hare responded

Hi Matt, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 10, 2023

The service department is wonderful. They are prompt when I make an appointment, provide me with all the information for my needed service and any possible recalls for my vehicle. They More

by vgoehry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
Jul 13, 2023 -

AutoNation Honda O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 10, 2023

Nothing instills trust in a service center like watching two teenagers get into your car and laugh while they squeal the tires and drive right past you. Never going here again. More

by Unhappy camper
Recommend Dealer
No
Employees Worked With
Jasmine
Jul 13, 2023 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

July 03, 2023

I received the worst customer service this past weekend. I am not sure if they had this "after sales advisor" covering a call off in the service center, but he does not belong in the service center. Jordan More

by Rpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Jul 06, 2023 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

July 01, 2023

I went to this dealer for the first time and I am very surprised. The staff were very nice. The service was done quickly More

by Michał
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Anderson
Jul 06, 2023 -

AutoNation Honda O’Hare responded

Hi Michał, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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