
AutoNation Honda O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This dealer is very nice to its customers waiting for their car during service. They listen to all your concerns and give you a thorough report of any issues your car may have. They let you know the qu their car during service. They listen to all your concerns and give you a thorough report of any issues your car may have. They let you know the quality of your breaks, tire tread, etc. and give you an idea of when service will be required. The service representatives are very professional. Josh Grant is exceptional--very nice and explains things in great detail. More
Qualified service by customer representative. . Regarding issue with "too hot mission oil temperature signal" when I drove my 2019 Honda Pilot 1~2 months ago. this symptom happened 3 times. So, . Regarding issue with "too hot mission oil temperature signal" when I drove my 2019 Honda Pilot 1~2 months ago. this symptom happened 3 times. So, I got warranty service for this issue on 4/16/22 before my long trip to Boston. Auto nation Honda flushed 3 times of mission oil to remove something in mission casing. Also, Auto nation Honda recommended me of changing differential gear oil and alignment service for $340. Without this service, they said warranty would bot be provided. I don't understand why warranty would not be provided. 2019 Honda Pilot purchased 2019.12 is only 20,000 miles. Too hot mission Oil signal seems serious quality issue for 2019 Honda. Mission could be related to differential gear and alignment. I would like to have answer from Auto Nation Honda. More
Hi, my name is Martin, I had a problem with the air conditioner, which was a factory defect. I made an appointment for a repair at Kimberly Soto, very professional in her work for the next day. The ne conditioner, which was a factory defect. I made an appointment for a repair at Kimberly Soto, very professional in her work for the next day. The next day my car was inspected and the defect was removed professionally by Roman Cruz. I am also very grateful for the transport you provide home during the repair time! More
Overall good service. Would have liked a bit quicker oil change than an hour though. And since i pay for free oil change services, would have like the person taking my de Would have liked a bit quicker oil change than an hour though. And since i pay for free oil change services, would have like the person taking my details to know this first thing so he doesn't have to waste time trying to upsell me services I don't really need or already get for free. More
Overall, good and courteous service. Clean, pleasant waiting area, However, took longer to have service completed due to lack of in-house supplies. Clean, pleasant waiting area, However, took longer to have service completed due to lack of in-house supplies. More
When I dropped off the vehicle to have the hybrid battery checked, I asked to have the stem checked on one of the tires . Yousef forgot to have this. done. We paid 198.00 for the 'analysis' and were told checked, I asked to have the stem checked on one of the tires . Yousef forgot to have this. done. We paid 198.00 for the 'analysis' and were told that the hybrid battery would cost $5000 with installation. Not worth it. We had the car checked out two months ago and were not told of the problem. Disappointing. More