AutoNation Honda O’Hare

The service was very good, the whole process was very smooth. I got the plate right away and the got the title 5 weeks later. smooth. I got the plate right away and the got the title 5 weeks later. More

Always friendly and professional Great service returned car in great shape very clean Service done in timely manner car in great shape very clean Service done in timely manner More

Very kind, nicely done with the time l I like it service and I wish you do good job all the time Thanks again. R. Hurdogan service and I wish you do good job all the time Thanks again. R. Hurdogan More

Great Customer Service Team goes above and beyond to make sure that your questions are answered and that the customer is taken care of I have been here multiple times and had a great experience each tim make sure that your questions are answered and that the customer is taken care of I have been here multiple times and had a great experience each time More

Great place to buy car and service no one can do it one of best dealers in Chicago of best dealers in Chicago More

Best service visit I’ve ever encountered. Josh Grant was friendly, intelligent and obviously knew his stuff. There was no attempt to sell extras. I was happy that I bought my Honda at this de Josh Grant was friendly, intelligent and obviously knew his stuff. There was no attempt to sell extras. I was happy that I bought my Honda at this dealership. More

Don't recommend even to my enemies to go there. Used car manager Michael have no idea how to talk to customers. Used car manager Michael have no idea how to talk to customers. More

Great service experience with Josh. I was prepared to leave my car but he was able to get it done while I waited. I was prepared to leave my car but he was able to get it done while I waited. More

I have always been pleased with the service department since I bought my car there. Not anymore. I have not been there since the pandemic started, so I found things considerably different. I literally since I bought my car there. Not anymore. I have not been there since the pandemic started, so I found things considerably different. I literally came for just an oil change with an appointment. There were only 2 service people so I had to wait in line 20 minutes just to check in. I was to wait for my car and was told it would be 60-90 minutes and was told they were busy. No one was friendly, except the cashier. I made a purchase at the parts window and dealt with people who were o.k. but clearly not friendly. Finally I left to get lunch. I came back and went straight to service and said it has now been 2 hours. I was told that they did eventually call me and learned it was a number that we had not used for years when my wife bought a car there. The number I registered when I made the appointment was not called ever. At least I should have been asked to verify the number when I first was with the service guy. I did not think to ask myself, not my job. No coupons were offered, I was told they do not do that anymore. A car wash was not offered. I forgot to ask but they used to wash every car. So of course my car was dusty. No one ever wore a mask anywhere I saw. I always write good reviews and as I said previously things were good there. But I doubt I will go back More

Very friendly, I like it, ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok ok,ok,ok,ok,ok,ok,ok,ok,ok,ok,ok More