AutoNation Honda O’Hare

My shopping experience was unbelievably smooth considering it was during the recent cyber attack on the data systems for dealerships all across the nation. The professionalism and communication t considering it was during the recent cyber attack on the data systems for dealerships all across the nation. The professionalism and communication throughout the entire process is was the type of service I expect and they did not disappoint More

Professionalism of the staff. And speed of service. Demarco is an exemplary associate. He walked me through needed repairs And speed of service. Demarco is an exemplary associate. He walked me through needed repairs More

Quality of workmanship is five stars, but my car was there from 7/3 to 7/9 for warranty-covered repair. Advisor expected to have car ready on either 7/5 or 7/6. Five calls went unanswered except by call there from 7/3 to 7/9 for warranty-covered repair. Advisor expected to have car ready on either 7/5 or 7/6. Five calls went unanswered except by call center with no follow up by dealership. Same with vm …no response. When I finally spoke to service advisor in a.m. on 7/8, was told car would be ready by 4 pm. Again was not ready. Tech suggested that a lot of rust in power steering rack on a less than two year old vehicle only driven on paved roads, rather than extensive off-roading as suggested …Requested a loaner and was told none were available throughout the process. Very disappointed, particularly in that aspect. If the dealership doesn’t have a reasonable number of short term loaners available, why wouldn’t they create a partnership with a car rental company to offer this service? When the car was finally ready early on Tuesday, July 9, I was grateful to find they had detailed the vehicle and I’m confident in the workmanship. More

Marcus was really helpful and made the car purchase experience a smooth and hassle free one for us. experience a smooth and hassle free one for us. More

The service department is fast friendly service at its finest. Every service advisor communicates with the customer in a timely matter. finest. Every service advisor communicates with the customer in a timely matter. More

Met Rachel Breckman and she found us the perfect Honda van and made the purchase very smooth. Drove three hours to dealership and it was worth the effort. We really like the van we got and Rachel was a van and made the purchase very smooth. Drove three hours to dealership and it was worth the effort. We really like the van we got and Rachel was awesome!! Highly recommend Rachel and AutoNation Honda More

Mary was a pleasure to work with. She was upfront with cost and there were no games. Easy process thanks to Mary. She was upfront with cost and there were no games. Easy process thanks to Mary. More

Great service and very legit. I would go back here for new or used cars anytime. I would go back here for new or used cars anytime. More

We had the perfect experience with our sales associate Samy . He made the long process easier . We truly recommend this place Thank you . Samy . He made the long process easier . We truly recommend this place Thank you . More

Just bought an HR-V with Mary’s help. She’s so knowledgable and friendly. Highly recommend asking for her, the next time you are considering purchasing or leasing a Honda. She’s so knowledgable and friendly. Highly recommend asking for her, the next time you are considering purchasing or leasing a Honda. More