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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,426 Reviews

1533 S River Road

Des Plaines, IL

60018

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Showing 1,426 reviews

November 07, 2022

Courteous staff, fast efficient service. They care for the customer and so as the car service provided. More

by mark10now
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 15, 2022 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2022

I really like that they added a Lyft for transportation. It worked very smoothly. Also I had to bring my car back to get the parts, and it was done very quickly. Thanks Honda. Also I worked with Yousef and More

by LisaC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
Nov 15, 2022 -

AutoNation Honda O’Hare responded

Hi Lisac, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 07, 2022

Did not talk to me face to face even though I was waiting there, all done through text, I was not given a choice. Machined my rotor out of spec so I needed to replace, car only has 30000 miles. Meant to only More

by deeds1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim
Nov 14, 2022 -

AutoNation Honda O’Hare responded

Hi, we are deeply disappointed by your experience at AutoNation Honda O'Hare. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 474-4048 to discuss what we can do to help.

November 06, 2022

They have this cool new system where they do a video assessment of the vehicle that you watch before services are done. More

by Working mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Mathew
Nov 14, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2022

Harvey was proactive, and pressure free. He listened to what we wanted, and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between m More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Ebrahim
Nov 12, 2022 -

AutoNation Honda O’Hare responded

Hi Liz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 03, 2022

Had the pleasure of having Yousef assist me with my appointment on Nov.03, 2022..the professionalism on his part was exceptional..very attentive to what was need for my car..he pointed out the recomme More

by unicosoy73
Recommend Dealer
Yes
Employees Worked With
Yousef..
Nov 12, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2022

Able to get serviced once I pulled my car into service center. Given information on process. More

by jdjoya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Nov 12, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 01, 2022

We had our Honda Passport towed in due to it not starting. We were told that the battery was no longer holding a charge and that it needed to be replaced. We were also advised that the front tires More

by Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousef
Nov 08, 2022 -

AutoNation Honda O’Hare responded

Hi Taylor, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

November 01, 2022

Careful attention to customer, good communication and provides good documentation on what needed to be done and cost estimates. More

by Test 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeMarco Drummer, Lisa Parasrami
Nov 08, 2022 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2022

Very quick and professional service,shuttle service provided for your convenience Very quick turnaround car done in one day More

by Deszcz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yousef
Nov 08, 2022 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

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