AutoNation Honda O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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5 Stars - Excellent Service! I recently had the pleasure of purchasing a car from AutoNation Honda OHare, and I cannot speak highly enough about the outstanding service we rec I recently had the pleasure of purchasing a car from AutoNation Honda OHare, and I cannot speak highly enough about the outstanding service we received from Rachel Breckman. From the moment we walked into the dealership, Rachel made us feel welcome and valued. Rachel’s knowledge about the Honda lineup is impressive, and she took the time to understand our needs and preferences. She was patient, attentive, and answered all our questions thoroughly. Her professionalism and friendly demeanor made the entire process smooth and enjoyable. What truly sets Rachel apart is her dedication to customer satisfaction. She went above and beyond to ensure we were comfortable with our purchase, guiding us through each step with clarity and ease. Her follow-up and attention to detail were exceptional, making us feel confident and well taken care of. Rachel Breckman is truly a superstar in sales, and I highly recommend seeking her out if you’re in the market for a new vehicle. Thank you, Rachel, and the entire team at AutoNation Honda OHare, for an excellent car-buying experience! More
there is a manager there name Jericho who would make me give this place zero stars! He made very rude and ignorant remarks to me. The way that dude was talking made the salesman Eldin just look down, the l give this place zero stars! He made very rude and ignorant remarks to me. The way that dude was talking made the salesman Eldin just look down, the look on his face was like xxx. I had to tell Jericho to stop talking to me and get away from me, or I was leaving. The ONLY reason I was still sitting there was because I liked Eldin, the saleperson I had been talking to. When Eldin saw I was about to leave, did the smart thing and went to get Dario. Eldin and Dario were the reason I bought the truck from this place, those two work together well and LISTEN. If Jericho's strategy is to talk down to potential buyers, that's not a good one, once he was out the picture, Eldin and Dario made the process ez peezy. More
My shopping experience was unbelievably smooth considering it was during the recent cyber attack on the data systems for dealerships all across the nation. The professionalism and communication t considering it was during the recent cyber attack on the data systems for dealerships all across the nation. The professionalism and communication throughout the entire process is was the type of service I expect and they did not disappoint More
Quality of workmanship is five stars, but my car was there from 7/3 to 7/9 for warranty-covered repair. Advisor expected to have car ready on either 7/5 or 7/6. Five calls went unanswered except by call there from 7/3 to 7/9 for warranty-covered repair. Advisor expected to have car ready on either 7/5 or 7/6. Five calls went unanswered except by call center with no follow up by dealership. Same with vm …no response. When I finally spoke to service advisor in a.m. on 7/8, was told car would be ready by 4 pm. Again was not ready. Tech suggested that a lot of rust in power steering rack on a less than two year old vehicle only driven on paved roads, rather than extensive off-roading as suggested …Requested a loaner and was told none were available throughout the process. Very disappointed, particularly in that aspect. If the dealership doesn’t have a reasonable number of short term loaners available, why wouldn’t they create a partnership with a car rental company to offer this service? When the car was finally ready early on Tuesday, July 9, I was grateful to find they had detailed the vehicle and I’m confident in the workmanship. More