
AutoNation Honda O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I just noticed that my windshield wipers don’t work as new ones. I still see it working like the old ones The service is horrible this is not the first time I have had issues Please see my email sent b new ones. I still see it working like the old ones The service is horrible this is not the first time I have had issues Please see my email sent before Yesterday I came to get my car serviced had no issues yesterday. They said I needed new tires, so I went to just tires found out that my device to unlock my tires is missing — if you look at my records I always come to the dealer to get my oil change — Three tips ago thé was a girl you was helping me —- horrible service - I think her desk is the first one by the stairs —- while waiting for my car I get a phone call go outside to take the call and see my car already ready outside—- so I go up to her and ask her if my car is ready she said it is still be serviced —it might take another few min after 15 min or so she said the car is ready —- I go to pay my bill all messed up — then I go to my car and find a part in the car — I still have a pic — Just frustrated — I have filled surveys no responds to them I did send the above email to Lori withRow . No action taken More
Been going there for years. Have always been satisfied with there service. Rarely happens that car isn't ready. Service advisors are always polite and jkept us informed. Have always been satisfied with there service. Rarely happens that car isn't ready. Service advisors are always polite and jkept us informed. More
I was told that certain things were being done. I was not asked if I wanted them done. I went in for an oil change and walked out with a bill over $900. I was not asked if I wanted them done. I went in for an oil change and walked out with a bill over $900. More
I went for a check up of a newly purchased (USED) Honda Odyssey car to the dealer. Digonosis was OK but the rates quoted were on a higher side.. The cost of check up was about $215 which appeared very high Odyssey car to the dealer. Digonosis was OK but the rates quoted were on a higher side.. The cost of check up was about $215 which appeared very high. Through various mails I was offerred free/ discounted service but in reality it was not so.Of course the behaviour of the staff was pleasant More
The service is always great and they keep you updated every step of the way throughout the repair process. Yousef is amazing, professional and courteous and checks me in right on time whenever I get ther every step of the way throughout the repair process. Yousef is amazing, professional and courteous and checks me in right on time whenever I get there. He makes sure I understand what the issues are with my vehicle before I leave the dealership. The entire team, including the mechanics, have always done a fabulous job. Thank you to the entire sales and service team. More
It was my first time visiting this Honda dealer and I was impressed. They went above and beyond to fix my car. I went in for an oil change and a new battery. I had no idea a cover was only being held by one impressed. They went above and beyond to fix my car. I went in for an oil change and a new battery. I had no idea a cover was only being held by one clip and they fixed it for me free of charge. More