AutoNation Honda O’Hare

I've been really happy with the service here. I've worked twice with Yousef who is very knowledgeable and friendly. I like getting regular text updates as well as having videos sent explaining wh I've worked twice with Yousef who is very knowledgeable and friendly. I like getting regular text updates as well as having videos sent explaining what needs to be fixed. More

Service was fast and friendly. Yousef was very easy to communicate with via text. My car was ready when promised. Thank you! Yousef was very easy to communicate with via text. My car was ready when promised. Thank you! More

Good service with trained technicians, easy booking, friendly and great take care customer of receptionists friendly and great take care customer of receptionists More

I had a few issues with my car and they were able to get it sorted in good time!! And the customer service was top notch! When i had another small issue with my car within a week of my other visit they t it sorted in good time!! And the customer service was top notch! When i had another small issue with my car within a week of my other visit they took the best care of me and really went above and beyond! Especially Patricia! More

My car was in for service. My service advisor was very courteous and professional. My car was serviced promptly and was finished on time. It was a great experience overall. My service advisor was very courteous and professional. My car was serviced promptly and was finished on time. It was a great experience overall. More

Came in at assigned appointment time for an oil change only. Waited close to 3 hours. Was told that 6 people came in without appointments. Seriously??? They should have been made to wait! Also, you try t only. Waited close to 3 hours. Was told that 6 people came in without appointments. Seriously??? They should have been made to wait! Also, you try to up sell services that Honda recommends but are really not needed at the time. Also, every time I come, there are new faces. Employee turnover makes me wonder just what is happening there. My greeter Jordan was every helpful and courteous. Came for oil change because of the coupon only. Been coming here since 2006. More

I had a pleasant experience with no added pressure to make a decision. I ended up purchasing the vehicle the same day and and drove it home the next day once all the paperwork and prep was completed. make a decision. I ended up purchasing the vehicle the same day and and drove it home the next day once all the paperwork and prep was completed. It turns out there were some minor scratches that needed attention and the service dept. has been very cooperative is taking care of the damage. More

Employees in this dealership actively works toward providing customers with a positive experience. Everyone I dealt with, even in passing , was polite and respectful. The service agent took time to ex providing customers with a positive experience. Everyone I dealt with, even in passing , was polite and respectful. The service agent took time to explain my service options, the cost and time involved. The waiting room was comfortable, WiFi available, with complimentary snacks and coffee. More

Excellent service! I took my car in for an oil change. After it was completed, Yousef went over the multi point inspection with me. He was very polite and informative. I took my car in for an oil change. After it was completed, Yousef went over the multi point inspection with me. He was very polite and informative. More

Great service team from the service writer to the service manager. I highly recommend this place! manager. I highly recommend this place! More