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AutoNation Honda O’Hare

Des Plaines, IL

Overview
Reviews
Vehicles
4.6
1,468 Reviews
The AutoNation Honda O'Hare Way Here at AutoNation Honda O'Hare, it is our mission to be the automotive home of drivers in the Des Plaines, IL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Honda models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Des Plaines.
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,468 reviews

June 15, 2023

1st visit and a great experience by all. Thank you Elizabeth for your kindness and concern. More

by jesscompete1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Jun 22, 2023 -

AutoNation Honda O’Hare responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jun 22, 2023 -

jesscompete1 responded

Hi. As I was further reading the Technician Analysis portion. I noticed under fluids it read is “Leaking?” This piece was never explained to me and I’m very concerned. The only potion discussed with me was the job description and total costs of that. I’ve left two vm messages and emailed Elizabeth ,still have not hurt back from anyone, although I was “first” in que. Someone please call me back this morning thanks’

June 15, 2023

Very good customer service. Staff is pleasant and very helpful. I highly recommend this dealership. More

by Eric T.
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Jun 22, 2023 -

AutoNation Honda O’Hare responded

Hi Eric, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

June 14, 2023

I rated 1 star. I had an issue to discuss with the GM on a recent purchase. Despite signs all over the dealership with the GM name Michael Yorty, he failed to respon More

by Garyvoj
Recommend Dealer
No
Employees Worked With
Jericho
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Jun 22, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

June 13, 2023

I have been coming to this dealership for many years for purchasing cars and service. More

by llbanfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Jun 22, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Great Customer Service easy to get a service appointment when you want one, and quick services once in. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Maymi
Report | Print
Jun 15, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Basically met expectations. Disapointing that 4 way flashers were on apparently for a long time when I picked vehicle up. Battery turned out to be down and I got a charge elsew More

by lensherman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
demarco i think
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Jun 18, 2023 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

June 12, 2023

AutoNation was informative, and professional. They offered me a Lyft each way so I didn’t have to wait for my car to be serviced. They sent me a video walk around if my car and checked everything More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jun 18, 2023 -

AutoNation Honda O’Hare responded

Hi Jude, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

June 11, 2023

No pressure experience made our purchases less stressful. We made an appointment in advanced and the sales person was waiting for us when we arrived. All employees were very nice. More

by Nikki6395
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Ness
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Jun 15, 2023 -

AutoNation Honda O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 06, 2023

I was able to book an appointment on line. I was impressed the service tech took a video of his review of what he was going to service on my car. This was great because it included his verbal More

by bennett7538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
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Jun 11, 2023 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2023

It was a very efficient and quick service, all the staff very polite, definitely will be back. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jun 08, 2023 -

AutoNation Honda O’Hare responded

Hi Thomas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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