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AutoNation Honda O’Hare
Des Plaines, IL
1,468 Reviews
The AutoNation Honda O'Hare Way
Here at AutoNation Honda O'Hare, it is our mission to be the automotive home of drivers in the Des Plaines, IL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Honda models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Des Plaines.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,468 reviews
July 10, 2023
The service department is wonderful. They are prompt when I make an appointment, provide me with all the information for my needed service and any possible recalls for my vehicle. They They are prompt when I make an appointment, provide me with all the information for my needed service and any possible recalls for my vehicle. They keep me posted via text message if I'm off-site on the progress of my service and/or repairs needed. I love getting the video of the mechanic's evaluation texted to me before any additional service is done. I'm able to respond and ask questions via text and get responses quickly. Overall, a great experience! More
by vgoehry
Employees Worked With
Yousef
July 10, 2023
Nothing instills trust in a service center like watching two teenagers get into your car and laugh while they squeal the tires and drive right past you. Never going here again. two teenagers get into your car and laugh while they squeal the tires and drive right past you. Never going here again. More
by Unhappy camper
Employees Worked With
Jasmine
July 10, 2023
Rich was helpful. Support can be worked on. It took 3 trips to get the car thru rush hour. Eventually got the car on the last day of the financing. I appreciated Ri Support can be worked on. It took 3 trips to get the car thru rush hour. Eventually got the car on the last day of the financing. I appreciated Rich's service & am very happy with the car. More
by GBuzz
Employees Worked With
Rich
July 03, 2023
I received the worst customer service this past weekend. I am not sure if they had this "after sales advisor" covering a call off in the service center, but he does not belong in the service center. Jordan I am not sure if they had this "after sales advisor" covering a call off in the service center, but he does not belong in the service center. Jordan needs to be (re)-trained and talked to about his professionalism. Very disappointed. More
by Rpatel
Employees Worked With
Jordan
June 30, 2023
Even when busy, excellent customer service! Kept us in the loop when the car would be done and also sent as a video of the car and got a few recommendations to get fixed too Kept us in the loop when the car would be done and also sent as a video of the car and got a few recommendations to get fixed too More
by ADI
Employees Worked With
Eric, Patricia
June 30, 2023
James was an awesome salesman! ! I was able to chat with him via text, made an appointment had an overall great experience! Also would like thank Haazan and Dorio for the financials ! I was able to chat with him via text, made an appointment had an overall great experience! Also would like thank Haazan and Dorio for the financials and getting us the best deal! More
by Brian R
Employees Worked With
James, Hazaan, Dorio
June 28, 2023
Good work/service. Reasonably priced and close to home. Wait time longer than anticipated, but results make the wait worthwhiled. Reasonably priced and close to home. Wait time longer than anticipated, but results make the wait worthwhiled. More
by forrestwantroba
Employees Worked With
Jasmine
June 27, 2023
Just completed my third purchase from Honda AutoNation. Jericho was great. Very straightforward and transparent process. Would definitely recommend. Jericho was great. Very straightforward and transparent process. Would definitely recommend. More
by jimmyzchicago
Employees Worked With
Jericho
