AutoNation Honda O’Hare

Gary Johnson handled the finance and final stage of my trade in and purchase. He is respectful, pleasant and displays emotional intelligence. His approach to business transactions shows warmth and honesty trade in and purchase. He is respectful, pleasant and displays emotional intelligence. His approach to business transactions shows warmth and honesty. He made my experience easy and enjoyable. More

James K, was great he answered all my questions and was patient with me and my son. My son was a first time buyer. patient with me and my son. My son was a first time buyer. More

Service is really bad, I took my car for service, they provide me with 2 solutions for my request and fixed my problem, few days later as I was filing the report the provide me at the end of service I not provide me with 2 solutions for my request and fixed my problem, few days later as I was filing the report the provide me at the end of service I notice on the section UNDER HOOD inspection it was a failure mark on RED but they did NOT mention; I have call 3 times and spoke with several maintenance employees including the manger as I was told and each time the promise me to follow up with me after investigating what was wrong. 3 weeks later and I still waiting for their call. complete not acceptable More

They were very accommodating on scheduling according to my needs, was very friendly, courteous and informative my needs, was very friendly, courteous and informative More

THe team at OHare Honda took the time to research my problem and find a solution. Honda At large should update the software on the 2022 CRV. Radio problem and find a solution. Honda At large should update the software on the 2022 CRV. Radio More

I purchased a vehicle 2 months ago I should have reviewed them before then but life is kinda hectic, so the vehicle I bought had a extended warranty it qualified for the gold tier but they sold reviewed them before then but life is kinda hectic, so the vehicle I bought had a extended warranty it qualified for the gold tier but they sold it to me with only silver , meaning less work and miles I spoke to Gary about it he says it's nothing he can do about it, really, second I took the suv back I told them I had issues with the struts on the vehicle I had made it up , then jordan says he gave it to the mechanic and says yes u need a strut how can I when I just made it up , now the car rattles like a diesel ,I won't believe anything they say , it seem they're in it for only the dollar , I couldn't believe anything else about them More

Prompt with service, and work on the vehicle as requested. Will alert you to special needs via video during a walk-around. requested. Will alert you to special needs via video during a walk-around. More

Excellent Customer Service! !! The employees went above and beyond. Will definitely recommend this dealership to my family and friends! !! The employees went above and beyond. Will definitely recommend this dealership to my family and friends! More

Got my car towed in Friday evening and the service team were able to finish the vehicle by 9am Saturday. Great service and extremely easy to communicate were able to finish the vehicle by 9am Saturday. Great service and extremely easy to communicate More

On time, professor and clean environment. Staff was polite and courageous. Was a bit late on estimate of repairs Staff was polite and courageous. Was a bit late on estimate of repairs More