AutoNation Honda O’Hare

I purchased a vehicle 2 months ago I should have reviewed them before then but life is kinda hectic, so the vehicle I bought had a extended warranty it qualified for the gold tier but they sold reviewed them before then but life is kinda hectic, so the vehicle I bought had a extended warranty it qualified for the gold tier but they sold it to me with only silver , meaning less work and miles I spoke to Gary about it he says it's nothing he can do about it, really, second I took the suv back I told them I had issues with the struts on the vehicle I had made it up , then jordan says he gave it to the mechanic and says yes u need a strut how can I when I just made it up , now the car rattles like a diesel ,I won't believe anything they say , it seem they're in it for only the dollar , I couldn't believe anything else about them More

Prompt with service, and work on the vehicle as requested. Will alert you to special needs via video during a walk-around. requested. Will alert you to special needs via video during a walk-around. More

Excellent Customer Service! !! The employees went above and beyond. Will definitely recommend this dealership to my family and friends! !! The employees went above and beyond. Will definitely recommend this dealership to my family and friends! More

Got my car towed in Friday evening and the service team were able to finish the vehicle by 9am Saturday. Great service and extremely easy to communicate were able to finish the vehicle by 9am Saturday. Great service and extremely easy to communicate More

On time, professor and clean environment. Staff was polite and courageous. Was a bit late on estimate of repairs Staff was polite and courageous. Was a bit late on estimate of repairs More

I will NEVER bring a car back to them. They way over charge for the terrible service you get! They way over charge for the terrible service you get! More

The service was excellent and the staff attended to my case on time.I appreciate their service. case on time.I appreciate their service. More

Buen servicio todo a tiempo y buen trato el personal muy profesional y capacitado gracias profesional y capacitado gracias More

Service staff are friendly. They have a nice waiting room. The video provided on the work is very helpful. I wish they would provide a better idea of how long the service will They have a nice waiting room. The video provided on the work is very helpful. I wish they would provide a better idea of how long the service will take. I was told my car was almost ready and didn't leave for another hour or so. More

My experience at Auto Nation could not have been any better! Mary Rycerzx worked with me from the start and was outstanding. We communicated regularly via text, phone and email. I did research on my pur better! Mary Rycerzx worked with me from the start and was outstanding. We communicated regularly via text, phone and email. I did research on my purchase extensively and handled negotiations on the phone We finally met in person today when we came in to pick up our new 2024 CRV AWD Hybrid. These cars are in very high demand, yet we received ours even weeks earlier than promised. We got a great deal on the car and I couldn't be happier. Not only did we get a great deal, but even more importantly to me is dealing with people who are honest, straightforward and true to their word. Mary is all of these, as is her manager Dillon. I would recommend them highly to anyone looking for a dealer who will not only give them a great deal (in my case by far the best one of the three I narrowed it down to), but also a dealer who is fast, efficient, and most importantly, trustworthy. Kudos to Mary and Dillon! More