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AutoNation Honda O’Hare

Des Plaines, IL

Overview
Reviews
Vehicles
4.6
1,468 Reviews
The AutoNation Honda O'Hare Way Here at AutoNation Honda O'Hare, it is our mission to be the automotive home of drivers in the Des Plaines, IL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Honda models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Des Plaines.
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,468 reviews

August 22, 2023

The crew was patient and attended to my specific situation. Marcus was great! I definitely recommend this place. More

by Jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus
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Aug 28, 2023 -

AutoNation Honda O’Hare responded

Hello Jimmy, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

August 22, 2023

From the moment we drove in, we felt valued and ensured that we would be well taken care of. More

by p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Aug 28, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 20, 2023

Two visits so far, both awesome. The Service Advisor KIM Soto was so helpful not just with getting my car serviced to my satisfaction but also she answered each of my messages I sent More

by aqueel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Soto
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Aug 25, 2023 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 20, 2023

Love the car but the tactics they use are a bit misleading such as when they tell you have 5 days to return the car they fail to tell you that if you buy and protection plan it voids that other the More

by Cevans0208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Antonio,Dillion,Gary
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Aug 25, 2023 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda O'Hare take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 474-4048 -- we hope to hear from you soon.

August 19, 2023

Amazing service staff was respectful helpful I was provided with snacks while I wait for my vehicle to be serviced More

by Toshayoung1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
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Aug 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 19, 2023

Gary Johnson handled the finance and final stage of my trade in and purchase. He is respectful, pleasant and displays emotional intelligence. His approach to business transactions shows warmth and honesty More

by Ted Marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Ibrahim, Gary Johnson.
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Aug 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 19, 2023

James K, was great he answered all my questions and was patient with me and my son. My son was a first time buyer. More

by marialr002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kirby
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Aug 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 17, 2023

Service is really bad, I took my car for service, they provide me with 2 solutions for my request and fixed my problem, few days later as I was filing the report the provide me at the end of service I not More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drummer and Arroyo
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Aug 24, 2023 -

AutoNation Honda O’Hare responded

Hi Carlos, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

August 17, 2023

They were very accommodating on scheduling according to my needs, was very friendly, courteous and informative More

by Jim.lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Aug 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2023

THe team at OHare Honda took the time to research my problem and find a solution. Honda At large should update the software on the 2022 CRV. Radio More

by Pat.dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Yeung
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Aug 19, 2023 -

AutoNation Honda O’Hare responded

Hi Pat, we're happy you found our staff to be so supportive during your experience. Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! don't hesitate to call us if you ever need anything. Be safe on the road!

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