AutoNation Honda O’Hare

"Marcus Was Great, His Customer Service Was Top Tier And I Highly Recommend This Dealership" I Highly Recommend This Dealership" More

I brought my car in for an emergency tire replacement and brought my own used tire to have put on temporarily until my OE tire was available. Jordan Z, Eric, and John helped me out big time! They were able t brought my own used tire to have put on temporarily until my OE tire was available. Jordan Z, Eric, and John helped me out big time! They were able to swap on my used tire, and within a few hours my OE tire arrived sooner than expected which was then put on. I was extremely happy with the quick service, constant updates, and most of all the price was much less expensive than I had thought. Typically I would only bring my car to Volkswagen, however I was in pinch and the service did not disappoint one bit! Thank you so much to the entire service team at Autonation Honda Ohare! More

Excellent work, great value, and dedicated staff whom assisted with informing me of the best coupon to use, Car was clean afterwards inside and out. They followed up immediately to check that I was sat assisted with informing me of the best coupon to use, Car was clean afterwards inside and out. They followed up immediately to check that I was satisfied. Always very professional and place I like to purchase my next car. More

Wait time is too long compared to other dealerships. It tooks hours and hours for an oil change It tooks hours and hours for an oil change More

Floresa Balondo was very personable, knowledgeable and was able to help me select the car I wanted. The finance person Joe was very capable of taking care of the financing. Staff very friendly. was able to help me select the car I wanted. The finance person Joe was very capable of taking care of the financing. Staff very friendly. More

Watch out for the scam! I brought my CRV in for some maintenance about a month ago, oil change. The "free" thorough diagnostic revealed some additional work would be requir I brought my CRV in for some maintenance about a month ago, oil change. The "free" thorough diagnostic revealed some additional work would be required. And of course we all know it's NOT free; it cost $295 but if you do the work there, then it's "free". No problem. I have come to expect this and understand the arrangement since I own three Honda CRV and exclusively used Honda OHare to do the work. That set me back $2581.00 . Two days later there is a clanking noise coming from under the car. Did a little research and determined it is probably due to a loose exhaust flange: two minutes and a bolt later I would be good to go. Ha!! I brought the car in reminded the service rep I was just in and spent over $2500 and did not expect a big bill. Turns out (of course!) the bolt would not suffice because the flange had rusted through and I would need a new one. First complaint: how in all that is holy did they miss the rusted out flange the first time I brought in the car? Sounds like incompetence. During my research about the noise I read it would take about five minutes to replace and cost about $35.00 for the part. Hmmm: cost me $284.00 ! Why, you ask? That is correct: the so-called free diagnostic that they said I agreed to on the second trip (which I did not: remember I already knew what the problem was) (that actually "costs" $205.00..."free" if the work is done) miraculously becomes the per hour labor cost: $204.95. So I was charged for one hour's labor for a job that should take five minutes that is suspiciously the same amount as a "free" diagnostic. Second complaint: HAD the thorough technician caught the rusted out flange on the first trip that cost me over $2500, I certainly would not have agreed to replace a $35.00 part for $284.00. The co-called "labor" would have been taken up in the over costs on the first visit!! More

Service was great. The associate Marcus Link was amazing. But unfortunately I couldn’t find the car for me. I will return for sure once I know the car I want is there. The associate Marcus Link was amazing. But unfortunately I couldn’t find the car for me. I will return for sure once I know the car I want is there. More

Received great customer service , sales person Lesly was very knowledgeable in her product and helped me find a car that fits my needs! Highly recommend! very knowledgeable in her product and helped me find a car that fits my needs! Highly recommend! More

We have good experience with this dealership, such as service, price. They want to hear from you first. service, price. They want to hear from you first. More

All service workers very good work . I wood recommend service center to all my friends. I wood recommend service center to all my friends. More