AutoNation Honda O’Hare

The dealership made a substantial change in the deal two hours before my appointment. Suddenly requiring me to finance the purchase rather than pay cash and requiring me to have a car model 2015 or newer. T hours before my appointment. Suddenly requiring me to finance the purchase rather than pay cash and requiring me to have a car model 2015 or newer. These conditions were unacceptable and I got ready to leave. They then dropped these new conditions, and I proceeded with the purchase. Nevertheless, the sudden imposition of these conditions was an ethical, non-transparent, and unacceptable. More

Rachel and Louis were both wonderful in assisting me through the car purchase process. I really appreciated their thoughtfulness and hospitality. through the car purchase process. I really appreciated their thoughtfulness and hospitality. More

Attn Service Head Officer Re: Vitaly Syutyk I am aware that the Service Advisor mentioned is following safety precaution in providing service specifically in the car wash request. It is not the first tim that the Service Advisor mentioned is following safety precaution in providing service specifically in the car wash request. It is not the first time he denied giving me the car wash I am entitled to because of my bumper condition. He said he is afraid that it will fall if he allows to get my car washed. The small separation of the bumper to the body is superficial. He is so rigid in following your policy that he will not consider other option. I had my Prius washed several times in the past in your facility with the mentioned condition and nothing happened. Needless to say, I am not happy with the way he handled this situation. If you prefer I can sign something that your facility will not be responsible if something happened while my car is being washed. He did not even call the attention of his supervisor regarding the matter. I hope my position gets cleared to him and the car wash denied on me will be reversed. Sincerely Yours, Medardo N Camara 2924 N Melvina Ave. Chicago, IL 60634 773-344-8514 More

I loved the service! Arlen was amazing and helped me get the best deal, I would definitely recommend him to my family and friends! Arlen was amazing and helped me get the best deal, I would definitely recommend him to my family and friends! More

Rachel been an awesome salesperson. She provided a wonderful customer service. I strongly recommend Rachel if you are coming to purchase Honda at AutoNation. She provided a wonderful customer service. I strongly recommend Rachel if you are coming to purchase Honda at AutoNation. More

Sales rep was everything that you would not expect from a traditional salesman. He listened to our needs and fulfilled them to the best of his ability as opposed to selling us on what he wanted. Way to go Ri traditional salesman. He listened to our needs and fulfilled them to the best of his ability as opposed to selling us on what he wanted. Way to go Rich! More

Mary was great, she got my Costco Auto program deal done perfectly! Everything was ready on time, an a happy customer. perfectly! Everything was ready on time, an a happy customer. More

Excellent customer service, non pushy salesman. Overall great experience trading in my car for a new Honda Civic hybrid and I couldn't be more satisfied. Definitely recommend. Overall great experience trading in my car for a new Honda Civic hybrid and I couldn't be more satisfied. Definitely recommend. More

We had an amazing experience with Ali Alrufaiee. He took care of us from test drive to purchase! Buying a car has never beeen easier! Thank you Ali! He took care of us from test drive to purchase! Buying a car has never beeen easier! Thank you Ali! More

Ali is the MAN! He made my first car purchase experience so much fun. We were laughing the whole time. Highly recommend this location and his help. He made my first car purchase experience so much fun. We were laughing the whole time. Highly recommend this location and his help. More