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AutoNation Honda O’Hare

Des Plaines, IL

4.6
1,468 Reviews
The AutoNation Honda O'Hare Way Here at AutoNation Honda O'Hare, it is our mission to be the automotive home of drivers in the Des Plaines, IL area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Honda models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Des Plaines.
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1533 S River Road

Des Plaines, IL

60018

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Showing 1,468 reviews

October 19, 2023

Great dealer! We worked with Richard first over the phone then in person. He was upfront and made the whole car buying experience short and simple. World do busine More

by sabbasi00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ness
Oct 20, 2023 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Feel free to stop by if you ever need any more help.

October 19, 2023

I've had good experiences with the mechanical work I've had done over the years, however the customer service has become terrible. No one returns phone calls or will physically answer the phone including e More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demarco
Oct 22, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

October 18, 2023

This dealership has amazing customer service! ! Everything was explained for me to understand and I don’t feel like I was taken advantage of. More

by rlcavanaugh24
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 21, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

I would highly recommend working with Marcus Link at AutoNation. There is absolutely no hard sell from him. I was asked upfront what are my expectations and we worked out a deal that was even better tha More

by Bjw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Link
Oct 14, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

October 13, 2023

Jordan was great. I was in and out in not time. Everything was explained in detail. More

by jhanley28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 15, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

Demarcco is an excellent communicator. Answered all questions and kept me informed. Excellent customer service. More

by aharrer00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarcco Drummer
Oct 15, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

The service advisor was extremely polite and honest with the information provided to me in regards to my 2019 Honda Crv maintenance. Also informed me that I needed new tires as a safety issue. I did not pur More

by Bob
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 16, 2023 -

AutoNation Honda O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us, Bob! If you need more help, our team is available to talk -- safe travels!

October 12, 2023

We had a recall notice for our 2007 Honda SUV CRV so we brought it in to Honda Autonation for service. At our appointment time the Service Advisor was very nice, and explained in detail what the process w More

by sherry
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I am sorry I do not rememberthe name of our extremely nice & helpful Service Advisor. Our Service Technician was Alfredo.
Oct 14, 2023 -

AutoNation Honda O’Hare responded

We are pleased to hear you had such a positive experience with us, Sherry! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 12, 2023

Jasmine, our service advisor, was very pleasant and helpful. She and the mechanic kept us informed throughout the process. Very pleased. More

by amm-1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Maymi
Oct 14, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 10, 2023

We enjoyed the experience of trading our Chrysler Pacifica minivan for a new Honda Odyssey minivan More

by Roger Diener
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan and Leslie
Oct 12, 2023 -

AutoNation Honda O’Hare responded

Hi Roger, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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