AutoNation Honda O’Hare

This dealership’s Service Department’s customer support is truly remarkable and SUPERLATIVE! To illustrate, I bought a new Odyssey from O’Hare Honda in 4/01 and now have about 70K miles on this vehic is truly remarkable and SUPERLATIVE! To illustrate, I bought a new Odyssey from O’Hare Honda in 4/01 and now have about 70K miles on this vehicle. While my wife was recently driving to FL, she noticed a problem with the transmission. En route, a local Honda dealer in TN confirmed that the transmission may be on its last leg. Following my research, I determined that there had been a class-action law suit filed involving transmissions of this same type of vehicle, and that as a result of which Honda extended the transmission warranty. However, in my case this extended warranty had already expired. I contacted O’Hare Honda’s Service Manager, Frank, for help and suggestions in this regard. Frank selfishly offered to contact his counter-part at the local FL dealership at my wife’s final destination, explain the problem, and ask for all courtesies and support that O’Hare Honda would extend to its customers. I was pleasantly surprised by this initiative and customer care, which is unfortunately quite rare these days. Frank did exactly as he had indicated, and the stage was set for my wife to have the appropriate work performed by the local FL dealer. Thanks to these efforts and O’Hare Honda’s diligent follow up, the transmission on my vehicle was replaced by the local dealer at a relatively nominal expense on my part, which has undoubtedly saved me several thousand dollars. Thank you Frank, and thank you O’Hare Honda! You have gained a loyal customer for life, and I hope many more similarly satisfied and grateful customers!! More

I had a wonderful experience at this dealership. Everyone was very friendly. The car salemsan was very honest and informative, i am very satisfied with my overall car shopping experience at ohare honda, I w was very friendly. The car salemsan was very honest and informative, i am very satisfied with my overall car shopping experience at ohare honda, I will definitely recommend this dealership to family and friends. More

Have dealt with Honda O'Hare for a long time - they have always done excellent work and have never overcharged. The service has been excellent. Everyone, including the cashiers have always been pleasant a always done excellent work and have never overcharged. The service has been excellent. Everyone, including the cashiers have always been pleasant and have bent over backwards to please. And, on top of it, they wash your car. Great place. More

O'Hare Honda of Des Plaines, IL was very easy to work with. Steve was very responsive to my inquiries on the Internet, and he was very easy to work with throughout the transaction. It makes it very easy with. Steve was very responsive to my inquiries on the Internet, and he was very easy to work with throughout the transaction. It makes it very easy and quick to have the vehicle serviced locally. I'm very pleased with my 2006 Honda Civic. Great product, great gas mileage, and very capable. O'Hare Honda's service department did a great job installing the accessories I ordered at the time I purchased the vehicle. I highly recommend Honda products, and O'Hare Honda of Des Plaines, IL JR More

I never go anywhere else. I purchased my first Honda from O'Hare back in 1995 and I always come back for service. I have also purchased three other Hondas within the last 10 years. Professional, easy to deal O'Hare back in 1995 and I always come back for service. I have also purchased three other Hondas within the last 10 years. Professional, easy to deal with and what's most important...they listen. They don't try to sell me things I do not need and are very courteous. More

Besides being close to home,any purchaser wants service with not only a amile but satisfaction so only required maintenance visits are needed. Can't go wrong at this dealership. They also contact you via p with not only a amile but satisfaction so only required maintenance visits are needed. Can't go wrong at this dealership. They also contact you via phone or e-mail. Bet Your Broker doesn't Avery caring facility More

I don't know WHAT the are!?!?!? I got the FULL I don't know WHAT the are!?!?!? I got the FULL inspection, Oil change, oil degreasing, and paid around $150 for a LONG~ trip. the NEXT day, about 5 I don't know WHAT the are!?!?!? I got the FULL inspection, Oil change, oil degreasing, and paid around $150 for a LONG~ trip. the NEXT day, about 500~600 miles away from home car's v-tek that controlls the fuel economy BROKE! I called the service, they are saying that this is NOWAY~ that it is their fault. They are saying that who knows what is going to happen after car has run 600 miles~!! DOES HONDA CARS go BAD every 600 miles?!?!? is this the dealer? or the HONDA? More

This people give you imprecion for Liers,serious they try all tricks in a book to sell me a car for $2000 more then I bought in M'GRATH Honda. Sorry for customers who will trust them........................ all tricks in a book to sell me a car for $2000 more then I bought in M'GRATH Honda. Sorry for customers who will trust them.................................................................................................................... More

Don't bother going there for service. They've tried to rip me off on brakes, differential changes, trans fluid changes and warranty work. The differential changes are covered under TSB 07-024 and are rip me off on brakes, differential changes, trans fluid changes and warranty work. The differential changes are covered under TSB 07-024 and are a known issue. Well the dealership tells you to ignore the book that says do your differential changes at 60,000 mile and listen to them and do it every 15,000 miles. Ya right! If there is an issue that requires the fluid be changed that early, it is covered under warranty...as TSB 07-024 states! And that wasn't even the warranty issue I had. Honestly, with all the bad experiences I've had with Honda I can't see myself buying another car from them again. More

We just bought our 2006 Honda Civic Hybrid and have found the dealership to be very helpful when purchasing the car and now when we had the oil changed. Everyone was very helpful and explained what needed t the dealership to be very helpful when purchasing the car and now when we had the oil changed. Everyone was very helpful and explained what needed to be done. We left very satisfied and will return for any service needed. More