AutoNation Honda O’Hare

Ohare Honda staff was very helpful and accomidating. They did not push to get the deal done and listen to my concerns. The vehicle purschased was at a fair price and the dollars offered for my trade in was f did not push to get the deal done and listen to my concerns. The vehicle purschased was at a fair price and the dollars offered for my trade in was fair. Shahbaz provided all the necessary infromation in order for me to make my final dession. More

Although salesman was nice, he didn't know what he was ever talking about. Always had to run to someone to get the answers to our ?'s. Andrew in finance was very rude. He had no intention helping a custom ever talking about. Always had to run to someone to get the answers to our ?'s. Andrew in finance was very rude. He had no intention helping a customer if they didn't have a credit score of 700 or higher and he straight out said so. He had no interest in the fact that we had a trade in as well as a $10,000.00 down payment. All he did was type our socials in his system and then in so many few words told the salesman to tell us to leave because he was too busy deal with clients of our nature. It's a shame, we were trying to buy a vehicle at his dealership and he could care less about making a sale. If for whatever reason we would've needed a co-signer, we had that available as an option. She just didn't want to help anyone that wasn't an easy finance and the salesman agreed! More

Still stuck in the car-selling past. I was given a very attractive internet quote, but when I went in to drive the car I was given no pricing information at all -- I had to drag all the fees and add-ons ou attractive internet quote, but when I went in to drive the car I was given no pricing information at all -- I had to drag all the fees and add-ons out of Adolfo. A few days later I had to complain to a sales manager to get an out-the-door quote -- which was mysteriously $1,400 higher than I had calculated based on that very attractive original price. So the bottom line is: If you enjoy old-fashioned car-buying, and the marathon sessions where you sit and wait while someone "checks with the manager" that lasts until you agree to anything out of sheer exhaustion, this is the place for you. If you are a woman and would like to revisit the not-so-distant past and be treated like a dim-wit, again, this is the place. On the other hand, if you want to buy a car and don't have time to play games, go elsewhere. More

Honnest answers inspired mutual trust right away. After 5 minutes, Gary offered the Honda CrossTour for me to take home overnight for testing. Later, because of the white color which we wanted, Andrew the 5 minutes, Gary offered the Honda CrossTour for me to take home overnight for testing. Later, because of the white color which we wanted, Andrew the sales manager had to let go of his CrossTour demo. Gary offered a break for the 1300 miles on the car, without our asking. Trade-in was maybe on the low side but hard to tell when the vehicle is 11 years old. Finance manager we dealt with was most informed: my wife and I are both in the world of Finance and we were impressed by his knowledge, and his sense of humor. This is the second Honda I buy from O'Hare Honda and I will likely buy my third one there too. More

The salesman, Ziggy, at first seemed a little disorganized. We were not sure if he was new or stringing out our visit. Once the manager got involved, it went smoother and we got answers. But, tha disorganized. We were not sure if he was new or stringing out our visit. Once the manager got involved, it went smoother and we got answers. But, that was only after they realized we were seriously walking out. When asked, Ziggy complied with our request to stop pressuring us for added on extras. I appreciated that, I know that is how sales staff makes their money. But, we have been through this before and it drives us nuts when the price of a protection plan suddenly drops 50% within 5 minutes of saying no to the first offer. Shows how customers can be ripped off, bad policy at ALL dealerships. It was a long process so, we used the time to research the deal they were offering us on their wifi. They had no problem with that since they knew they were offering us a good deal on a great product. Later, we were apprehensive about meeting the finance office. Having had prior bad experiences, we were on the defensive but, Sam was amazingly friendly, upfront and knowledgeable. All in all, very nice staff, hope the service department is as friendly and competent. Happy & satisfied owners of a 2011 Honda Pilot More

Bought a new 2009 accord coupe, completely satisfied due to friendly service and staff. The only problem is the haggling process; we were there for nearly 4 hours! In the end, it was worth the wait. If y to friendly service and staff. The only problem is the haggling process; we were there for nearly 4 hours! In the end, it was worth the wait. If you're not completely satisfied, Mary will do all she can to find that. More

Adolfo was great and extremely helpful. He was a pleasure to do business with and helped me thru the entire sales process. He is an asset to your organization. THank you for making the purchase of pleasure to do business with and helped me thru the entire sales process. He is an asset to your organization. THank you for making the purchase of an SUV for my wife a great experience. Adolfo was great and extremely helpful. He was a pleasure to do business with and helped me thru the entire sales process. He is an asset to your organization. THank you for making the purchase of an SUV for my wife a great experience. More

We walked in the door at five minutes to 9:00 p.m. Rich still waited on us even though I'm sure he was ready to go home. We knew what we wanted because we had been looking for a week, which is a pain. We still waited on us even though I'm sure he was ready to go home. We knew what we wanted because we had been looking for a week, which is a pain. We had driven every kind of car we could think of that might be a good fit for our family and our budget from a Ford Fusion, Toyotas, Mazda 3, Pontiac G6, and even PT Cruisers. We had been to every type of dealer. We had narrowed our search to a Honda Civic but were not finding a used one at the price we wanted. Rich showed us a new 2010 Civic that had hail damage and offered it at a good [could always be better] price. We didn't take long to decide since we had been looking for so long, but the process takes time. Many people had to stay late to get the car and all the paper work ready. Mary worked with Rich to get everthing ready and Marc took care of all the finances. They worked as a team to make sure we were taken care of and completed the transaction. We were not out of there until Midnight, but everyone was pleasant and assured us they did not mind staying late to finish this up. We very much appreciated their friendly service. We are pleased with the car and the price. This is the first Honda we have owned, but I am sure it will not be the last. We traded in a Mercedes C230 which was a dream to drive, but the Honda comes close! We are looking forward to driving it for many years to come. Thanks to Everyone at O'Hare Honda! More

Working with our sales person, Mary Rycerz, was a pleasure! She is knowledgeable, friendly, and willing to go the extra mile to make sure I got the best deal possible. I am a happy Honda customer! pleasure! She is knowledgeable, friendly, and willing to go the extra mile to make sure I got the best deal possible. I am a happy Honda customer! I was very surprised that leasing the Honda Accord only took two hours. I came in at 4:00 pm and by 6:00 pm I was driving away with a 2010 Honda Accord! More

THIS IS THE SECOND FIT WE BOUGHT FROM OHARE. WE FIRST WENT TO A DEALER CLOSER TO OUR HOUSE AND HAD A BAD EXPERIENCE AND LEFT, WENT HOME AND CALLED OHARE. WE TALKED TO MARTY CZACH, HE TOLD US TO COME IN A WENT TO A DEALER CLOSER TO OUR HOUSE AND HAD A BAD EXPERIENCE AND LEFT, WENT HOME AND CALLED OHARE. WE TALKED TO MARTY CZACH, HE TOLD US TO COME IN AND HE WOULD HAVE A CAR READY FOR US TO TEST DRIVE. HE DID AND WE ENDED UP ORDERING ONE WITH AN AUTOMATIC TRANSMISSION. WE WERE VERY PLEASED WITH THE CAR, THE SERVICE, AND ANYONE WE CAME IN CONTACT WITH AT OHARE. WHEN WE DECIDED TO BUY A NEW ONE IT WAS A NO BRAINER TO GO BACK TO OHARE. WE WERE INTRODUCED TO ADOLFO AND PURCHASED OUR SECOND FIT SHORTLY AFTERWARD. AS ALWAYS WE WERE TREATED GREAT BY EVERYONE WE CAME IN CONTACT WITH. THANKS LARRY AND LINDA NESS More