AutoNation Honda O’Hare

O'Hare Honda was a very hassle free environment. Adolfo gave me all the information I needed to know about the car. Best of all, they had the car in stock. Other dealers were giving me a 2-3 week lead ti gave me all the information I needed to know about the car. Best of all, they had the car in stock. Other dealers were giving me a 2-3 week lead time for this car. I thank everyone at O'Hare Honda for the great price and for having the vehicle in stock. More

The service was great--I really needed a car and the salesmen were less pushy than at another dealership. They even stayed with me after the store closed to do all the paperwork, without rushing me. I w salesmen were less pushy than at another dealership. They even stayed with me after the store closed to do all the paperwork, without rushing me. I wouldn't have expected that. They try very hard to be friendly and even sent follow-up e-mails to see how I like the car. I love Hondas so I have no complaints about the quality. This was my first new car, and overall the experience was very painless. Much better than I've had with used cars, which I've always had to keep bringing in for constant maintainance. I used to take my cars to dingy body shops to have work done. I'd have to leave my car overnight and I was always nervous I was getting ripped off. When I brought my car in for scheduled maintainance at the dealer, they got it donw while I waited and they have a cushy waiting room and a clean, well-lit showroom. They also renewed my roadside assistance with an oil change--I haven't had to use it but its reassuring. Financing was very easy. I didn't have much to put down, but I got a low interest rate. I drive a lot so the price was well worth it for the reliability. More

Though there are many repair shops in my area (and a Honda dealership in my town), I go out of my way to bring my Honda Element into O'Hare Honda for service. I can trust them to fix my vehicle right. T Honda dealership in my town), I go out of my way to bring my Honda Element into O'Hare Honda for service. I can trust them to fix my vehicle right. They take time to explain the work that needs to be done and why. More

The visit to O'Hare Honda was very good. Prompt and informational. Car delivery was as promised and car was clean and ready. I was very happy with the dealership and the individual who helped me wit informational. Car delivery was as promised and car was clean and ready. I was very happy with the dealership and the individual who helped me with the new car. He also had a good sense of humor which, to me is important. But, he should not apply to "America's Got Talent"! More

If you want good service, a patient and helpful service advisor, someone who will not try to make you spend more than you need to for service to your Honda, ask for Greg Czub. In addition to the work he ha advisor, someone who will not try to make you spend more than you need to for service to your Honda, ask for Greg Czub. In addition to the work he has done on my CRV, I have watched his wonderful handling of several other customers. He is the best ! More

The Sales people were very attentive,nice and answered all our questions. They made sure we were happy with the vehicle. They called us at home and followed up with us to see if we had any other question all our questions. They made sure we were happy with the vehicle. They called us at home and followed up with us to see if we had any other questions about the vehicle. I am going back to get the protector package put on this week and I am sure it will handled well by the service dept. More

Worst car-buying experience of my life. We have been using the dealer's service department for ten years and wanted to go there for a new car purchase. After telling us how much they appreciated our lo using the dealer's service department for ten years and wanted to go there for a new car purchase. After telling us how much they appreciated our loyalty and how they wanted to make "people like us" happy, they kept us in the showroom for nearly three hours, finally reneging on the deal upon which we had agreed, trying to squeeze and extra $1,000 out of us. It was the worst kind of bait and switch. If this is how they treat their loyal customers, I'd be interested to see how they treat newcomers. More

My past experience with O'Hare Honda was not exactly positive. Given that, I decided to give them another try looking towards a purchase of a new CRV. My husband and I were pleasantly surprised. I th positive. Given that, I decided to give them another try looking towards a purchase of a new CRV. My husband and I were pleasantly surprised. I think they must have gone thru some sensitivity training. No hard and fast sell here. Our salesman took the time to show us all the features of the car and take it on a test drive. When it came down to price negotiating, once again we were surprised that our competitive email quote from another dealer was honored. We also received fair trade value on our old car. We were able to drive our new CRV home that night. Overall, this was the best new car shopping experience we've ever had. I can honestly say that now I am a loyal customer of O'Hare Honda. More

We bought our last car, a Honda Civic at O'Hare Honda, We bought our last car, a Honda Civic at O'Hare Honda, and decided to return to them, as we've been happy with their service to us over the last five We bought our last car, a Honda Civic at O'Hare Honda, and decided to return to them, as we've been happy with their service to us over the last five years. A couple kids and some years later, we needed something a little bigger. It was very busy when we got there, but the receptionist called someone to take us a test drive, and we met Shahbez. He could not have been more accommodating. Every question we had was answered, any issues we had were resolved. He was patient, very comfortable to talk to, and extremely helpful. We were very happy to find a CRV that we both loved, that was affordable, and that fit the needs of our family. Our positive interactions didn't stop there. In financing, we got to work with Sam, who was very informative and completely engaging. It was a pleasure working with him, and we felt like we learned some important things about warranties, and owning a car in general. For once, we felt like we were treated like people, and not just numbers. As we were getting ready to go, my husband noticed some scratches on the one side of the wheel well. Shahbez personally tracked down a porter to rub them out, to make sure we were 100% satisfied. This extra step was just so nice. Our whole experience was wonderful. We felt like all our needs were met, that we were listened to, and most importantly, that we were treated like adults. I cannot say enough good about our experience. We will definitely be back for our service needs and for any future purchases. Thank you to Shahbez and Sam, for all their help. We really appreciate it. More

I purchased my Honda CRV in 2005 and have always had my oil changes and regular maintenance work done with their service dept because of the excellent service, accomodating and courteous employees, and the oil changes and regular maintenance work done with their service dept because of the excellent service, accomodating and courteous employees, and the cheerful waiting room. My most recent experience at O'Hare Honda was regarding a problem with my air conditioner. Greg, my service rep, spent the time to track down my service warranty and called the warranty company to find out if my air conditioning problem was covered. Greg also informed me that I was enttled to a 24 hour car rental which he would arrange for me to be picked up and brought to the rental company from O'Hare Honda. Greg told me that he would have the part needed to fix my air conditioning by 9:00 the next morning, so I decided not to use a rental. I dropped my car off the next morning and a very courteous employee drove me home. My car was fixed by 2:30 that afternoon. More