AutoNation Honda O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Focused only on Lease rate. NEVER discussed or reviewed purchase price or options. I was snookered. Drove vehicle on toll road, I had to pay it when registering with I-Pass NEVER discussed or reviewed purchase price or options. I was snookered. Drove vehicle on toll road, I had to pay it when registering with I-Pass More
Towards the end of our negotiations with the sales representative and the manager, we noticed that they changed the VIN number at the top of the Sales Menu printout. This meant that they switched out representative and the manager, we noticed that they changed the VIN number at the top of the Sales Menu printout. This meant that they switched out the actual car we were negotiating. This second car had more mileage than the first car (24 miles vs. 9 miles). They did not mention anything about this switch until we asked them about it. They admitted that it’s a different car, but same model and color. We said ok and proceeded with the rest of the sale since it wasn’t a big difference in the mileage. When everything was finalized and we got the car, it had 170 miles on it instead of 24 miles like it said on the paper. At the end of the day, we’re happy with the deal we got through negotiating, but I don’t like that they were not upfront and honest with the change of the vehicle they were selling to us. More
This dealership has questionable practices. Be very careful as they told me I needed 3 tires. Submitted a claim to the warranty which by the way is the same people 'AUTO NATION' and then deni Be very careful as they told me I needed 3 tires. Submitted a claim to the warranty which by the way is the same people 'AUTO NATION' and then denied the claim. Stating I told them I hit a curb (NEVER HAPPENED) When you buy a car they will upsale you and then not want to honor their warranties. By the way I have paperwork showing only 1 tired need replacement due to a nail being in it. Be care with these people. More