AutoNation Honda O’Hare

They where wonderful they answer all my questions and where very helpful we really recommend this deal ship where very helpful we really recommend this deal ship More

Towards the end of our negotiations with the sales representative and the manager, we noticed that they changed the VIN number at the top of the Sales Menu printout. This meant that they switched out representative and the manager, we noticed that they changed the VIN number at the top of the Sales Menu printout. This meant that they switched out the actual car we were negotiating. This second car had more mileage than the first car (24 miles vs. 9 miles). They did not mention anything about this switch until we asked them about it. They admitted that it’s a different car, but same model and color. We said ok and proceeded with the rest of the sale since it wasn’t a big difference in the mileage. When everything was finalized and we got the car, it had 170 miles on it instead of 24 miles like it said on the paper. At the end of the day, we’re happy with the deal we got through negotiating, but I don’t like that they were not upfront and honest with the change of the vehicle they were selling to us. More

Reached out to make me satisfied with my second new car after buying a new one and then changed my mind. after buying a new one and then changed my mind. More

This dealership has questionable practices. Be very careful as they told me I needed 3 tires. Submitted a claim to the warranty which by the way is the same people 'AUTO NATION' and then deni Be very careful as they told me I needed 3 tires. Submitted a claim to the warranty which by the way is the same people 'AUTO NATION' and then denied the claim. Stating I told them I hit a curb (NEVER HAPPENED) When you buy a car they will upsale you and then not want to honor their warranties. By the way I have paperwork showing only 1 tired need replacement due to a nail being in it. Be care with these people. More

I will recommend my friend come AutoNation Honda O’hare to buy new Honda Pilot to buy new Honda Pilot More

Con artists snuck in a 2525. 00 Vehicle Protection Plan without mention or explanation! Crooks! 00 Vehicle Protection Plan without mention or explanation! Crooks! More

The best place to make your car service, excellent customer service. Thank you Jasmine for all your help and your professionalism. customer service. Thank you Jasmine for all your help and your professionalism. More

I needed a car quickly and they made it happen. I was very pleased to see the turnaround happen so quickly and efficiently with the car I really liked. I was very pleased to see the turnaround happen so quickly and efficiently with the car I really liked. More

The service coordinator took the time to explain my services being performed and findings from the full service inspection. But more importantly understood the some of the items I could and would do my services being performed and findings from the full service inspection. But more importantly understood the some of the items I could and would do myself. Filter changes. Explained that I did not have to have them professionally performed to keep warranty More

Bought all my Hondas there. Good experience, nice people and fast quality service as well. Good experience, nice people and fast quality service as well. More