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AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
816 Reviews

816 Reviews of AutoNation Honda Miami Lakes - Service Center

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March 23, 2022

Great service Tatiana assist me quick and efficient. Dealer took care of me and resolved my problem. More

by laz5896
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatiana
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Mar 28, 2022 -

AutoNation Honda Miami Lakes responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

March 22, 2022

Took my car without an appointment. Great service, courteous & supportive agent, reasonably priced and waiting time was one hour. More

by 1mimigomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatiana Padilla
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Mar 26, 2022 -

AutoNation Honda Miami Lakes responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2022

Omg! Best Customer experience Ever!! Roly Martinez was amazing and honest guy. Very loyalty dealer. Loved AutoNation Miami Lakes, ! More

by KEIRY R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roly Martinez... 5 Stars
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Mar 26, 2022 -

AutoNation Honda Miami Lakes responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 21, 2022

I like the way Tatiana speaks about the dealer and the service department. She is a great representative of Honda Miami Lakes More

by Rep35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatiana from Service Department 5 starts
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Mar 25, 2022 -

AutoNation Honda Miami Lakes responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2022

Great service and excellent support and detailed explanation from dealers service staff, waiting time very reasonable More

by larysus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto, Alphonso Garcia
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Mar 23, 2022 -

AutoNation Honda Miami Lakes responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 17, 2022

This dealership, recently didn’t have that much Cars on the show list but they are well, somewhat decent of service & kinda organized. Took down my info, left my car for service but never contacted me when More

by kennethloaisiga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
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Mar 20, 2022 -

AutoNation Honda Miami Lakes responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

March 17, 2022

Excellent service by Ariana. Listened to my request and fulfilled it completely. Gave me a great cost for the work performed. The only downside was the length of time to exit. More

by Tom Huey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariana Flores from Service
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March 17, 2022

El servicio y la atención de la agente Tatiana Padilla fue excelente. El tiempo de espera fue mínimo. More

by Ada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tatiana Padilla
Report | Print
Mar 23, 2022 -

AutoNation Honda Miami Lakes responded

Ada, gracias por tu evaluación positiva. Estamos felices de haber sido de servicio para usted. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

March 16, 2022

Yesterday i went to Honda Miami Lakes , i was waiting for 3 hours only for oil change .. the person was suppose to help me was talking on the phone after few minutes I went inside the dealer for help... I'm More

by KIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maria Mutti, Alphonso Garcia
Report | Print
Mar 19, 2022 -

AutoNation Honda Miami Lakes responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0143 to discuss what we can do to help.

Mar 19, 2022 -

KIKE responded

Is ok..the awful experiencia is there and i m not recommended tthe Honda Service's to my friends...Was very frustrating

March 16, 2022

Miami Lakes location is the worst! EVERYTIME I take my car for servicing it comes back with an issue THEY created! Service reps and technicians are not accountable and blame the clie More

by C_howard1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
DARIO
Report | Print
Mar 19, 2022 -

AutoNation Honda Miami Lakes responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (305) 707-0143. We would appreciate the chance to turn your experience around.

Mar 19, 2022 -

C_howard1977 responded

I've given this location more than enough chances AFTER I've spent an exhorbant amount of money getting my AC fixed. I picked up my car after it being there 2 days and STILL was not blowing cold air!! At this point there's NOTHING this location can do to convince me otherwise that they value the customer. THEY DONT!

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