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AutoNation Honda Miami Lakes - Service Center

Hialeah, FL

4.7
816 Reviews

816 Reviews of AutoNation Honda Miami Lakes - Service Center

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June 05, 2023

I was on the Dealer on Friday from 1. 20 pm to 4,20 pm and I am very upset for what happened. I was there for three hours only for a maintenance service. At the end, I don't know what they More

by KIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edmunds
Jun 08, 2023 -

AutoNation Honda Miami Lakes responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0143 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 04, 2023

I’ve had positive experiences at this dealership on each occasion I’ve been satisfied with service; More

by alvetahaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A young Brandon(he’s off on Thursdays; I do not know his last name);
Jun 07, 2023 -

AutoNation Honda Miami Lakes responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2023

Excellent attention and good service. I would be great if we could have communication with the person servicing the car (online). Just a recommendation. More

by Yasser Perez and Lisette Avendano.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Ernesto
Jun 06, 2023 -

AutoNation Honda Miami Lakes responded

Hi, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

June 02, 2023

Buena atención y profesionalismo del advisor se demoro un poco en salir el carro pero fue todo muy bien More

by Arnel Molina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jun 06, 2023 -

AutoNation Honda Miami Lakes responded

Hola Arnel, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

May 31, 2023

Service team was very helpful and attentive. Kept me informed and checked in often with me. More

by jmans001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonahthan
Jun 05, 2023 -

AutoNation Honda Miami Lakes responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2023

Fui a realizar un cambio de aceite a mi carro y el personal que me atendió fue excelente, sobre todo Brandon Fernández, que me respondió a todas mis preguntas More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Fernandez
Jun 01, 2023 -

AutoNation Honda Miami Lakes responded

Hola Ana, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que puede confiar. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

May 29, 2023

The young lady that helped me was very professional and polite and the service was great. More

by DHAMLET13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cant remember
Jun 01, 2023 -

AutoNation Honda Miami Lakes responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 24, 2023

Amazing that guy helped me a lot. Nice talking . Explained everything, did what I actually need. Thank you. More

by princepalliyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
May 27, 2023 -

AutoNation Honda Miami Lakes responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

Julian Garcia, extremely professional, excellent customer service and above all friendly atmosphere in and out smoothly. More

by Delmypatricia17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Garcia
May 26, 2023 -

AutoNation Honda Miami Lakes responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 22, 2023

My advisor Julian gave me excellent service, but I have a complaint about the mechanic, the dirty gloves full of grease must be changed with each car, he left my steering wheel and gear lever full of grease More

by leruskaesis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
May 26, 2023 -

AutoNation Honda Miami Lakes responded

Hi, thank you for bringing this matter to our attention. Please call our General Manager at (305) 707-0143 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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