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AutoNation Honda Miami Lakes

Hialeah, FL

4.8
1,648 Reviews
As one of the largest Honda dealerships in southern Florida, AutoNation Honda Miami Lakes can cater to all of your automobile needs. Our showroom is located in Miami, directly northeast of the Miami-Opa Locka Executive Airport. Featuring one of the largest inventories of new and used Honda cars, trucks, and SUVs around, AutoNation Honda Miami Lakes is the go-to place for all things Honda. Whether you're experiencing a Honda for the first time, or are a long-time Honda owner, our team at AutoNation Honda Miami Lakes looks forward to your visit!
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5925 NW 167th Street

Hialeah, FL

33015

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Showing 1,648 reviews

November 01, 2023

Wanted to charge me for not doing anything on my car. I took my car in 9 months for the same problem and after waiting for almost 2 hours they told me they didn’t do anything but they wanted to pay them More

by Miguel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Alex service manager
Nov 04, 2023 -

AutoNation Honda Miami Lakes responded

Hi Miguel, we regret your experience with us here but are glad you brought this to our attention. Please call our General Manager at (305) 707-0143 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 31, 2023

Excelente servicio y profesional. Me encanto el trato que me dio el vendedor de carro Omar. Muy amable. More

by edmart1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 02, 2023 -

AutoNation Honda Miami Lakes responded

Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Si necesita más ayuda, nuestro equipo está disponible para hablar: ¡viajes seguros!

October 31, 2023

The service was excellent, if expensive. Very happy that a multi-point inspection is included for free. More

by juliosousa66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcel Gonzalez
Nov 02, 2023 -

AutoNation Honda Miami Lakes responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 30, 2023

The attention from their workers was excellent. They solved all my problems. I recommend it. More

by javieralejandropernas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon
Nov 01, 2023 -

AutoNation Honda Miami Lakes responded

Hi, thank you for taking the time to leave a review for us at AutoNation Honda Miami Lakes. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Excelente servicio, la asesoría de Maikel fue muy buena y el financiero Manuel Lima explica muy bien el detalle a pagar. More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maikel
Nov 01, 2023 -

AutoNation Honda Miami Lakes responded

Hola Juan, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

October 27, 2023

Quick, personable service from the time I drove into the holding area and throughout my initial contact with Juan, my service rep. He listened to my automotive concerns, made a note of each, and completed More

by ondasah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Grillo and a female cashier
Oct 31, 2023 -

AutoNation Honda Miami Lakes responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2023

Ernesto was GREAT,he made sure I was comfortable with all services beging done on that day before the service began. More

by yuvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Oct 27, 2023 -

AutoNation Honda Miami Lakes responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

October 26, 2023

Even though they did a multipoint inspection, they did not replenish the windshield washing fluid. If they don't do the replenishment, they should tell the customers, else what's the point? It makes me wo More

by Oscar Matheus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Oct 27, 2023 -

AutoNation Honda Miami Lakes responded

Hi, thank you for taking the time to share your feedback with us. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0143 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

October 24, 2023

I am very satisfied with the service provided by the service advisor. He was quick, polite and gave me the answer’s towards the need’s of my vehicle. More

by emilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Fernandez
Oct 27, 2023 -

AutoNation Honda Miami Lakes responded

Hi Emilio, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 24, 2023

I am very pleased with the service. My advisor was very polite, quick, and explained the needs of my vehicle promptly. His professional advice helped me with the right choices. More

by emilio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Fernandez
Oct 27, 2023 -

AutoNation Honda Miami Lakes responded

Hi Emilio, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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