AutoNation Honda Lewisville - Service Center
Lewisville, TX
832 Reviews of AutoNation Honda Lewisville - Service Center
I could not in all honesty recommend your establishment to anyone. This is the second time the Service Department has dropped the ball. This past interaction with representative Cynthia Cortez was the fi to anyone. This is the second time the Service Department has dropped the ball. This past interaction with representative Cynthia Cortez was the final time. I have never been subject to the lack of professionalism and Customer Service. I will not want any friends and family to be subject to the lack of accountability. When it comes to providing good Customer Service. The representative and her manager who never had the common courtesy to return my phone calls says it all. It seems management needs to invest time in training their team members in Customer relations. I will take my business elsewhere to an establishment who truly cares and puts their customers best interest first. More
Autonation was wonderful. We got an appointment for my car, and Cynthia was wonderful in assisting us. The next day when I came to pick my car up, everything had been checke We got an appointment for my car, and Cynthia was wonderful in assisting us. The next day when I came to pick my car up, everything had been checked, and I couldn't be more pleased. More
Easy to get appointment got it right away at the dealership I was happy with the service as I drove up was taken care of right away. Agent was very pleasant happy with the service. dealership I was happy with the service as I drove up was taken care of right away. Agent was very pleasant happy with the service. More
My service experience was great. The needed repairs were explained clearly & there were no surprises. The work was done promptly and I was kept informed of the progress. The needed repairs were explained clearly & there were no surprises. The work was done promptly and I was kept informed of the progress. More
Easy to schedule service on-line and service is quick, comfortable waiting area where you can get work done while vehicle is being serviced. Reasonable prices. comfortable waiting area where you can get work done while vehicle is being serviced. Reasonable prices. More