AutoNation Honda Lewisville - Service Center

I have been using this dealership since 2019 with both of my Honda Ridgeline RTL-E vehicles. The staff is knowledgeable, friendly and professional. They do not push for repairs or service that is not needed. my Honda Ridgeline RTL-E vehicles. The staff is knowledgeable, friendly and professional. They do not push for repairs or service that is not needed. Their prices are fair and competitive. I have never had to return for the same issue as they do it right the first time. I am usually able to find a Honda coupon online that they will match if not one of theirs. They have a text system that keeps you updated on the progress of your service which is helpful for time management. Would highly recommend for service and repairs. More

Nicole Peter, the service advisor, was awesome. The experience from being received at the service center to communications in between and the pick-up process was excellent. 5 stars to Nicole Peter! The experience from being received at the service center to communications in between and the pick-up process was excellent. 5 stars to Nicole Peter! More

Good service. Excellent people. Honest and helpful. My service rep was really nice and knew what they were doing. Excellent people. Honest and helpful. My service rep was really nice and knew what they were doing. More

This dealership does not know what customer service is and I would HIGHLY reccomend everyone and anyone to go spend their time and money ANYWHERE ELSE! and I would HIGHLY reccomend everyone and anyone to go spend their time and money ANYWHERE ELSE! More

Michael is always ready to provide the best service possible! His professionalism is evident each time I have my car serviced! He is knowledgeable and creates a positive environment each time I am the possible! His professionalism is evident each time I have my car serviced! He is knowledgeable and creates a positive environment each time I am there. I am always grateful for his expertise. More

Excellent service and great people. Took a bit of time, but overall service is wonderful. Took a bit of time, but overall service is wonderful. More

Micheal really helped me out! I recently moved to the Dallas area and hadn’t had my car serviced. I’m so glad I came here. I recently moved to the Dallas area and hadn’t had my car serviced. I’m so glad I came here. More

Service Advisor Shaela was great to work with. Would communicate right away with any problem. Would communicate right away with any problem. More

Things have gone to xxxx in a hand basket. Phones not answered. I was told you had part which should have taken only minutes to install. Waited 3 1/2 hours with appointment and no part. Was as Phones not answered. I was told you had part which should have taken only minutes to install. Waited 3 1/2 hours with appointment and no part. Was asked to pay in advance for part which I did. Still nothing. I am up to $114 still no part and I’m told I will be charged labor in addition. More

My service advisor was "James Norris", who took care of exact needs for my second service. Over-all i had a good experience. exact needs for my second service. Over-all i had a good experience. More