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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.8
830 Reviews

830 Reviews of AutoNation Honda Lewisville - Service Center

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July 28, 2023

Run Far. Run Fast. It is my opinion that my car was "sabotaged" because I wouldn't allow them to complete "extra" services they recommended. (Car only has More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager ("Cynthia") was wonderful!
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July 24, 2023

Long time waited No shuttle service Long waiting part on line appointment canceled they didn't send me E mail More

by Jin Soon Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia was very good service to me but Nation Honda system is not good
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Jul 27, 2023 -

AutoNation Honda Lewisville responded

Hi Jin, we are deeply disappointed by your experience at AutoNation Honda Lewisville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5524 to discuss what we can do to help.

July 22, 2023

Great place people are knowledgeable about Honda and very accurate! I will be back for future service More

by Caramelcutie35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edith
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Jul 26, 2023 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 18, 2023

The video I received gave a great break down of the repairs I need to fix. More

by Hnry_cstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 26, 2023 -

AutoNation Honda Lewisville responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 16, 2023

I purchased my vehicle from this dealership and they continue to service my car with great care. I will always come back. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela Phillips
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Jul 19, 2023 -

AutoNation Honda Lewisville responded

Hi Lisa, thank you so much for your positive comments about AutoNation Honda Lewisville! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 05, 2023

I had to call a few times to find out the status of the repairs on my car. The service advisor did not call me to advise me of the delays. a one day job took 3 days and I was without transportation for t More

by cmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
may be peter you need to confirm from my record
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Jul 07, 2023 -

AutoNation Honda Lewisville responded

Hi Cmn, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5524. We hope to hear from you.

July 03, 2023

Cindy my service advisor was outstanding . I am elderly and she treated me like a grandmother . I will be back and ask for Cindy! Fast and wonderful service. More

by mariestorer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Jul 06, 2023 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 28, 2023

Professional service with timely delivery. Good customer experience. Helpful information included in billing for future reference More

by sksajid7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael
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Jul 02, 2023 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 26, 2023

Service was amazing! When I was getting my car inspected, I see a boss who actually cares about his employees and fist pump and saying good morning to them, and joking wi More

by s_partee2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James
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Jun 29, 2023 -

AutoNation Honda Lewisville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

Do not go to this place for any services. Worst pricing worst customer service and lot of hidden costs. Rip off. More

by Romi chahal
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Shaela philips
Report | Print
Jun 27, 2023 -

AutoNation Honda Lewisville responded

Hi Romi, we are deeply disappointed by your experience at AutoNation Honda Lewisville. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5524. We hope to hear from you.

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