AutoNation Honda Lewisville

I continue to use AutoNation to service my Honda Accord. They are fast, friendly and keep me in the loop on service. I have options as to how to proceed with service. They are fast, friendly and keep me in the loop on service. I have options as to how to proceed with service. More

They are all smiles and seemingly nice to deal with while making the purchase. Please make sure you drive the car for awhile before you purchase and leave the dealership. We had an issue not 10 minutes up making the purchase. Please make sure you drive the car for awhile before you purchase and leave the dealership. We had an issue not 10 minutes up the road, turned around came back, they told us to take it around to service. They then asked to bring it back on Monday at 7:00am to service. We did, but they couldn't fix so they told us to take it over to the Nissan dealership and they would pay to have it repaired. When the cost for repairs turned out to be $2300, they then decided that the issue was caused after we left the dealership from something we did. Why didn't they just accuse us when we brought it back the same day within 10 minutes of leaving. We had to pay $175 for Nissan diagnosing the issue before we could leave. Asked Autonation Honda to at least cover that part, since they requested us to take it there in the first place, but Mo, one of the managers, got a little smart with me, so I just hung up. Lesson learned. When they tried to hit us with a $375/mo car payment for a $11,990 priced vehicle, we should have just left then instead of dealing to get them down to where it should have been in the first place. Pay attention to one and two star reviews, they are there for a reason. I'm sure not all have had the same experience, but our dealings were truly disappointing. More

Too over priced. Management does not know what is going on, the service advisors are total idiots. Too over priced. Management does not know what is going on, the service advisors are total idiots. Too over priced. More

Great staff, specifically Cynthia, she went above and beyond to help me. I will continue to go to Honda of Lewisville for all future needs. Thank you beyond to help me. I will continue to go to Honda of Lewisville for all future needs. Thank you More

Got in and out in a reasonable amount of time. Everyone was professional. No complaints! Everyone was professional. No complaints! More

Super friendly, identified and fixed problems others did not. Will definitely get all service done here going forward. not. Will definitely get all service done here going forward. More

Hannah was absolutely the best. She is professional and knowledgeable about needs and wants of the customer. The finance lady was nice. AutoNation did not linger or drag their feet. She is professional and knowledgeable about needs and wants of the customer. The finance lady was nice. AutoNation did not linger or drag their feet. They took care of business with accuracy and efficiency. More

I purchased me Honda used from a non-Honda dealership so when it was time for my first oil change I came to Autonation Lewisville. Right off the bat (before I even got out of my car) Meredith was warm, wel when it was time for my first oil change I came to Autonation Lewisville. Right off the bat (before I even got out of my car) Meredith was warm, welcoming and friendly. She explained what was going to happen and detailed the process for me. After my service was complete she took the time to sit with me and explain not only my current service, but what kinda of regular routine maintenance services my Honda would need. I love seeing a woman in a service role and Meredith reinforced that. She took her time and made sure I understood everything (not just pushing me out the door). I also received a video review of my device which allowed me to see everything that took place and a step by step explanation of my service. 10/10 will come here again. More

We had a great experience. Everything went very smoothly and we appreciated the friendly staff. Everything went very smoothly and we appreciated the friendly staff. More

Everything went very well. The personnel are highly professional and friendly. My vehicle was ready within the expectations set. The personnel are highly professional and friendly. My vehicle was ready within the expectations set. More