AutoNation Honda Lewisville

Mr. Norris took great care of me and my vehicle. Replaced timing belt an repaired my air conditioning. My vehicle is running really good now. Replaced timing belt an repaired my air conditioning. My vehicle is running really good now. More

They are always will to lend a helping hand, even if we did not have a appointment. We looked at a couple of places to have our car fixed but we felt that it was better off at our Honda dealer. did not have a appointment. We looked at a couple of places to have our car fixed but we felt that it was better off at our Honda dealer. More

Excellent service by Cynthia thanks i will go back for service and sale when i buy new car service and sale when i buy new car More

Amazing service, I was constantly updated on the service been done on my 2019 insight. been done on my 2019 insight. More

They have always taken great care of me and my car ! Ryen in service is the bomb!!!! Ryen in service is the bomb!!!! More

I had scheduled maintentenance last Saturday and I received outstanding service, as always! I was greeted right away, and I had my car serviced within the expected time frame. Really appreciate th received outstanding service, as always! I was greeted right away, and I had my car serviced within the expected time frame. Really appreciate the consistently friendly and professional service. I know I can always count on honest service recommendations and get a great price for the service. I’ll always come back to this dealership/service department. They’re the best! More

Bought a car from here in December 2021. The grille was cracked, and every sales member, manager, and finance man that I spoke to all assured me that they would order the new grille and repl The grille was cracked, and every sales member, manager, and finance man that I spoke to all assured me that they would order the new grille and replace it. A few weeks go by, I call and ask my sales member, she says she'll check. I call again; she says it's on back order. I call weeks later and get the run around from people. Then someone tells me they can't fix it because it's been too long. They transfer me to someone else. He says he'll get the part ordered, and I should hear from the service department in a week. That was 6 weeks ago. Since then, nobody will return my emails or voicemails. I called my bank and opened a dealer dispute, and they told the bank they would work with me directly. But surprise, I have not gotten a single call back. I'd give 0 stars if I could. More

I am so outraged and helpless, with the disbelief that the dealership of this size can have the entire chain of the Service advisors and their managers can be OUTRIGHT LIARs. 1. for god sake they would NE the dealership of this size can have the entire chain of the Service advisors and their managers can be OUTRIGHT LIARs. 1. for god sake they would NEVER call you and appraise your service status NOR they pick your call. Everytime you need to call SC and have them write an email to their manager to even get a call. 2. Their service advisors talk one thing to you and add another thing in history. I was waiting for breaks to get fixed for 3 days only to know end of third day, that lube will fix and THEY WONT PUT THAT In History because they dont know. This was third time i went for same issue every time they suggested different thing. first time grind rotors (couiple of 100s), then go again within month they will say rotate tires and conveniently ignore to put that in notes. Beware of this sham, and get the notes added right else they will trick you. NEVER GOING BACK TO THIS PLACE, sad that many more will be prey. I just dont want to put the names of the people (though i know all of theirs) .Sad state. More

Very good experience. Discussed all the different options available and price. There was no pressure to buy. All the Sales contacts were super helpful Discussed all the different options available and price. There was no pressure to buy. All the Sales contacts were super helpful More

Everything we work with James, we always receive great service! Thanks for serving us! Means much service! Thanks for serving us! Means much More