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AutoNation Honda Lewisville

Lewisville, TX

Overview
Reviews
Vehicles
4.6
1,340 Reviews
As one of the largest Honda dealerships in the North Dallas area, AutoNation Honda Lewisville is your local destination for all new and used Honda cars, trucks, and SUVs. Located in Lewisville, our showroom is just across from the Lakepointe Towne Crossing. With an expansive inventory of both new and used Honda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Lewisville to learn more.
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601 Waters Ridge Dr.

Lewisville, TX

75057

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Showing 1,340 reviews

December 29, 2022

I have been coming to this Honda dealership in Lewisville for almost 6 years now and always have received excellent customer service, especially with James Norris. For my most recent service visit I was nee More

by Susan LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Norris
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Jan 01, 2023 -

AutoNation Honda Lewisville responded

Hello Susan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 26, 2022

We have leased multiple vehicles from this dealership. Their sales teams and service are excellent. More

by Scottfhiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janet Moore
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Dec 28, 2022 -

AutoNation Honda Lewisville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2022

AutoNation Honda Lewisville service department is the best. My service advisor Ryen Levi is the best, he’s the only reason why I keep going back to have all of my vehicles serviced. More

by anwash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryen Levi
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Dec 26, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 22, 2022

My service advisor was friendly and helpful with getting my Civic into the shop quickly and with the maintenance it needed. The costs were reasonable and fair. It was my first visit at this dealership and More

by LindaTx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael M
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Dec 25, 2022 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

I have been dealing with Honda in Lewisville for at least 15 years, and I always have a terrific experience- this is why I keep bringing back my car for service here. Mike in the service department is great More

by Jenny Crown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Dec 26, 2022 -

AutoNation Honda Lewisville responded

Hi Jenny, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 20, 2022

Great experience at this Dealership as Sean Song helped us through purchasing our vehicle and very knowledgable. More

by pelican-wallaby-0c
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean song
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Dec 21, 2022 -

AutoNation Honda Lewisville responded

Hello Pelican, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 20, 2022

The only saving grace of this dealership is it’s service department. I always receive good service from the team at Autonation Honda of Lewisville. More

by HondaFan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Malone
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Dec 22, 2022 -

AutoNation Honda Lewisville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (972) 763-5524 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

Dec 22, 2022 -

HondaFan67 responded

Please keep these comments CONFIDENTIAL. Thank you for your reply. I purchased 3 vehicles from your dealership over the years and not one time did I walk away from those experiences feeling confident that your sales and finance team had my best interest in mind. I was either missing paperwork, or it’s was done incorrectly and had to return to RE-COMPLETE the paperwork or I was missing parts, fobs or items listed on the certified paper that should have been in my possession when I left. Oh and don’t get me started on new license plates. I waited almost 3 MONTHS to receive my last set of plates on my last purchase. The Denton County tax office said there were piles of plates waiting to be picked up from your dealership. However, once I put the tax office in touch with the person claiming they had picked up all the plates that week they magically showed up the next morning at your dealership. All that being said, your Service Department is outstanding. Everyone in the Service Department should receive a bonus this year. Especially Mike Malone, he is a treasure and DOES have my best interest in mind. If this merits a phone discussion I’m happy to chat but honestly I’m not really interested in rehashing the past any further than what I’ve shared, unless you think some good will come from it.

December 20, 2022

These guys need serious management. Especially finance and service department. Rude and not responsible. Never respond phones. More

by wolfWoody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Suleiman
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Dec 22, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

Jan 11, 2023 -

wolfWoody responded

Let's be honest that after so many complaints you guys did not change your behavior and attitude; same xxxx, different time. I wish I never bought a car from you. Every time I need any service you guys are useless.

December 19, 2022

Very good experience! Very good experience! Very good experience! Very good experience! Very good experience! Very good experience! Very good experience! More

by coreys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Song
Report | Print
Dec 21, 2022 -

AutoNation Honda Lewisville responded

Hi Coreys, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

December 19, 2022

I was happy to find out that the noise I reported was discovered after I dropped off my vehicle. Parts were delivered the next day and service completed as promised. I pointed out a problem that I failed More

by mbeasley_0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia
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Dec 21, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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