AutoNation Honda Lewisville
Lewisville, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Good prompt service. Transparent communication about the health/status of the car. Cost was just right with no superfluous charges. Transparent communication about the health/status of the car. Cost was just right with no superfluous charges. More
We were greeted promptly and were shown the vehicles we were really interested in. The dealership is unfortunately one with “haggle free pricing” so there are no deals to be had. There are also mandator were really interested in. The dealership is unfortunately one with “haggle free pricing” so there are no deals to be had. There are also mandatory dealer add ons (dent protection and paint protection) that raised the standard MSRP price by $1,000 BUT they were the only one in the area with the model and color car I wanted, so it was the best deal I found. I had done months of research so I knew what model car I warned but the wife wasn’t 100% convinced. A piloted test ride by the salesperson followed. After leaving the parking lot, the brand new car was promptly raced to redline, clutchlessly shifted and beat on for the next 15 minutes all to prove the point that this particular model was “fast enough “. Upon returning to the lot with the clutch and brakes stinking from heat, we went inside to sit for the next 1-1/2 hours while the paperwork was drawn up. I had inquired about adding some factory Honda accessories that I had seen on the manufactures website. The request was taken back to the parts department to get pricing and availability. When returned, I was told they could get the parts but it would be more money than shown online. After questioning why, the GM came out and introduced themselves. He explained they couldn’t honor Honda’s pricing because they had to make their own profit from the sale!!! $1,000 more than list price and I had to install the pieces myself. News flash, Honda pricing HAS profit built into their cost already! (I went to a different Honda dealer that same day and got all of my parts at normal price.) The rest of the sales process went well and we got the keys and paperwork about 4 hours total after we walked in. We got the car we wanted and are quite pleased with it so far. Apart from the horrid test ride and disappointing parts inquiry, the experience was not all bad. I do not want the review to be entirely negative. If we were not shopping for such a particular model, I am sure our experience would have been different. With limited production and high demand, I have made my peace with the transaction. I am just grateful to get the exact car I wanted, at a fair price. More
All employees involved were very efficient, and accommodating. Great communication throughout the transaction, from initial contact to driving home in our new car. Special thanks to Dat for his pr accommodating. Great communication throughout the transaction, from initial contact to driving home in our new car. Special thanks to Dat for his professionalism throughout. More
Everything from sales was good but the financing guy was being extra was lying to our face and had Zero respect. Things we discussed and what he had is sing was completely different. being extra was lying to our face and had Zero respect. Things we discussed and what he had is sing was completely different. More