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AutoNation Honda Hollywood - Service Center

Hollywood, FL

4.8
1,083 Reviews

1,083 Reviews of AutoNation Honda Hollywood - Service Center

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December 28, 2021

I am very pleased with the quick handling and service of my car even though I did not have an appointment. Finbar or "Rocky" as he is called was very efficient and nice to work with. More

by loocarolann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finbar
December 28, 2021

My battery died but as it was still under warranty I received a replacement for FREE. It's service like this why I keep coming back to Hollywood Honda for over 20 years. Rocky is my service adviser an More

by javidkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Whitehall
December 25, 2021

Very good service. The Only thing I could say is that took me two hours for changing oil having an appointment. Other than that everything was ok . Received my car clean and with protectors. More

by jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 25, 2021 -

jorge responded

Everything run smooth and I’m happy with all the personnel that I have to deal eith

December 24, 2021

This is my 1Honda, I went in so they could do some updates in my new car. Jean helped me. He was very friendly, professional and quick. He went over every details with me about the setting of the car. More

by Mariebalan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Cilien
December 23, 2021

The original young lady who helped me came across as short and disappeared on me. She did not confirm the work that was required only until after it was done - my tires were rotated without my consent; More

by Mariojla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky 5 stars
December 23, 2021

Everyone is very friendly. My service Rep Mr. Rocky Everyone is very friendly. My service Rep Mr. Rocky always explained everything to before the job is done. More

by Chancey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finbar, Whitehall , Raphael Williams
December 17, 2021

Martin Durocher is one of the best service managers in Honda Hollywood. He’s always there to help and assist with your car. Thank you again Martin. More

by Mariecasimir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luc Durocher, Sydney Thorp
December 13, 2021

I have owned a Honda since 1998, and always.use this dealership. Very happy with there work. More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbie
Dec 14, 2021 -

AutoNation Honda Hollywood responded

Hi, we are pleased to hear you had such a positive experience with us! If you're ever in need of more help, please let us know! Take care!

December 11, 2021

My experience was great. Glad I came early, left early. Fernando in service was wonderful.. More

by Jbfornaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando callazo
Dec 13, 2021 -

AutoNation Honda Hollywood responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2021

Horrible service. I waited two hours for a simple oil change. I will not be going back to the Hollywood location. More

by Albines66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FERNANDO COLLAZO
Dec 13, 2021 -

AutoNation Honda Hollywood responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Hollywood. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 644-5033 to discuss what we can do to help.

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