AutoNation Honda Hollywood

The customer service in your location need improvement no one care about the customer needs and they take for ever to answer the phone call to find out what the problem is!!!! Then over changing just to cha one care about the customer needs and they take for ever to answer the phone call to find out what the problem is!!!! Then over changing just to change the battery!! They tell you you get a ride home but both times I paid for uber because they stop at 3 pm when the service closed at 7 pm the did not even try to finding what can she do for the customer!! Other the over price for a battery change!!! Not a way to do business! Sorry I won’t be taking my card to your dealership!! I ask for the supervisor and or course he was not available! Ana Grande More

Excellent, clean environment with friendly welcoming reps. They make me feel like family whenever I go there and I am always at home there. I will always be an AutoNation Honda Hollywood customer. I ens reps. They make me feel like family whenever I go there and I am always at home there. I will always be an AutoNation Honda Hollywood customer. I ensure that i see Marie Constant and Claudia, they are a credit to the dealership. More

My service advisor, Rocky is always proving excellent customer service. He even had my civic car washed after the oil change service. customer service. He even had my civic car washed after the oil change service. More

Everyone is ready to come and help Assistant service took time to explain all process took time to explain all process More

Matthew gave me a pleasant welcome He let me know my waiting time. Time was excellent waiting was short. I would recommend Matthew to friends and family waiting time. Time was excellent waiting was short. I would recommend Matthew to friends and family More

I cannot recommend the service department at AutoNation Honda Hollywood enough. My car has over 107,000 miles on it and broke down on the highway with a serious issue. I bypassed several closer shops speci Honda Hollywood enough. My car has over 107,000 miles on it and broke down on the highway with a serious issue. I bypassed several closer shops specifically to get it to certified Honda experts, limping into the dealership without an appointment. Despite having no notice, the team took me in immediately and had the issue fully resolved in just a few hours. The staff was polite, courteous, and highly knowledgeable—taking the time to explain exactly what went wrong and how they were fixing it. If you are dealing with a real mechanical issue, don’t take chances elsewhere. Bring it to the pros here who genuinely know these vehicles inside and out. 5/5 stars! More

I am asking management to review my recent vehicle purchase and financing because I have serious concerns about the final amount financed. I purchased a 2024 Honda CR-V for approximately $37,659, i purchase and financing because I have serious concerns about the final amount financed. I purchased a 2024 Honda CR-V for approximately $37,659, including taxes and fees. I paid $10,000 down and received $1,250 for my trade-in. Based on these amounts, I expected the amount financed to be approximately $26,409. The finance representative, Arthur, arranged my financing and told me the loan was approved at 9.34% APR, with a monthly payment of $567.51. However, on September 1, 2026, I received my first statement from Chase showing an unpaid principal balance of $31,070.14. This is approximately $4,661 more than I expected based on the purchase price, down payment, and trade-in. I was not given an opportunity to review a complete itemized breakdown of all financing charges before signing. I understood that I was signing based on the terms that had been explained to me. I am asking management to please explain exactly how the $31,070.14 was calculated and provide an itemized breakdown of all additional charges, including any GAP, warranties, protection products, dealer fees, or other products included in the financing. I would also like copies of all documents I signed, including the Retail Installment Sales Contract and final purchase agreement. I hope management will review this transaction and provide a clear explanation of these charges. More

Excellent service at AutoNation Honda! The team was helpful, efficient, and made everything super easy. The team was helpful, efficient, and made everything super easy. More