AutoNation Honda Fremont - Service Center

Dao the agent is very helpful, explained to him my concerns regarding that noise i occasionally encounter and he make sure it was addressed. And Honda now will send you video comments directly from th concerns regarding that noise i occasionally encounter and he make sure it was addressed. And Honda now will send you video comments directly from the mechanic, awesome! Good job! More

Customer service was great and work that needed to be done was completed as stated and on time done was completed as stated and on time More

The staff was helpful and did the job quickly. The waiting area was shabby and the lights kept going off and on which was annoying. The waiting area was shabby and the lights kept going off and on which was annoying. More

Technicians and service reps have always been efficient, knowledgeable and professional. I’ve always been able to get in for service in a reasonable time. knowledgeable and professional. I’ve always been able to get in for service in a reasonable time. More

Service was good but waiting time was too long and there was no shuttle service was no shuttle service More

Fremont Honda service was amazing, I change location due to horrible customer service at another location. I will continue to come due to being very caring about my car and explaining in detail about the se to horrible customer service at another location. I will continue to come due to being very caring about my car and explaining in detail about the service being done to my car. Customers wait area is clean I like how the employees check on you while you wait also walk over to get you when your car is done then don’t just call you over. Keep up the great work and see you guys soon. More

Jessica Robinson is the best! very good customer service in handling the needs of my Pilot very good customer service in handling the needs of my Pilot More

I have always received great service. Thank you Dao for your great service, taking care of my two cars at once. Really wish there was a courtesy car or even a rental as I am little outsid Thank you Dao for your great service, taking care of my two cars at once. Really wish there was a courtesy car or even a rental as I am little outside the shuttle service. But I always come back here for the great service. Appreciate the service video confirming work was completed. More

This service center distinguishes itself from others because of its customer service. I’ve been to other service providers around the Bay Area and none come even close to the authenticity and customer s because of its customer service. I’ve been to other service providers around the Bay Area and none come even close to the authenticity and customer service of this center. Customer service reps like Nathan, who work extremely hard and take the time to explain things to you thoroughly are rare to come by. But it’s people like Nathan that keep me coming back to this Honda. Also, they don’t try to pressure you into getting your car serviced if it requires additional routine maintenance, as I have experienced with other service providers. Rather they let you know what they recommend and leave it up to you. More

I took my car to Auto Nation for a warranty repair. The dealership instantly recognized the nature of the repair. Although replacement parts were delayed due to supply chain issues, the dealership pu The dealership instantly recognized the nature of the repair. Although replacement parts were delayed due to supply chain issues, the dealership pursued their sources and were able to successfully repair my car. More