Back

AutoNation Honda East Las Vegas - Service Center

Las Vegas, NV

4.9
1,110 Reviews

1,110 Reviews of AutoNation Honda East Las Vegas - Service Center

Sort by
October 26, 2021

Great service. Roger is awesome. Always on top of services for my car. My only complaint is they do too many appointment reminders, it's overwhelming. More

by lopezleonft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Oct 29, 2021 -

AutoNation Honda East Las Vegas responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda East Las Vegas. Thank you so much again for your feedback! We hope you have a great day!

October 26, 2021

Poor appointment scheduling to replace fuel tank (recall). I was informed that The parts were not available on the day of my scheduled appointment. I had to wait half hr before I was helped and the More

by Winifredtang
Customer Service
Recommend Dealer
No
Employees Worked With
Scheduling appointment employee
Oct 29, 2021 -

AutoNation Honda East Las Vegas responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (702) 570-0282 -- we hope to hear from you soon.

October 26, 2021

Roberto is great! He takes care of me every time I come into Honda Autonation East. I appreciate that he always ensures that my needs as a customer are met. Thank you Roberto. More

by Victoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Calvario
Oct 29, 2021 -

AutoNation Honda East Las Vegas responded

Hi Victoria, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 26, 2021

Kevin was my service rep. He was on time for my appointment.He was friendly, professional & got my service done quickly. More

by Kaye Schwer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Christensen
Oct 29, 2021 -

AutoNation Honda East Las Vegas responded

Hi Kaye, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 23, 2021

I have 2 or 3 past receipts that read: 1700 East Sahara, Las Vegas, FLORIDA ?? More

by shaimson7
Recommend Dealer
No
Employees Worked With
Get TINY back here-the 6'8" Emissions PRO guy
Oct 26, 2021 -

AutoNation Honda East Las Vegas responded

Hi, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (702) 570-0282 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Oct 26, 2021 -

shaimson7 responded

I've been informed that Vincent is the Service Manager. I'll be calling a different nbr, as the nbr provided above is to set up another svc appt. After checking the car out, I will listen to any recommendations; and more work with the windows and doors are needed as well. If past invoices with the address I've indicated above are required for viewing, please let me know. And nice to see the show room and outdoor lots filling up with autos again. On Monday, Sept 27, 2021 this entire facility was emptied out and a 'Chip problem' was given as the reason. Stewart Haimson

October 22, 2021

I have been taking my vehicle to this location for 6 years and have never had a bad experience. From greeter to payment the staff has been excellent and the workmanship has been superb. Highly recommend More

by Nonnieneww
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariana Bejar, Nicholas Delecce
Oct 25, 2021 -

AutoNation Honda East Las Vegas responded

Hi, thank you so much for your positive comments about AutoNation Honda East Las Vegas! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2021

To pay 1300.00 just for a water pump is ridiculous...then on top of that my car was hit in the dealership and they're trying to denied...im thinking of layering up... More

by antoniodeltoromendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Ramirez was great, Nicholas Delecce
Oct 26, 2021 -

AutoNation Honda East Las Vegas responded

Hi, Thank you for taking the time to share your feedback with us. Please call our General Manager at (702) 570-0282 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

October 22, 2021

Called to make an appointment and they were very accommodating to fit my schedule. I came in for an oil change and routine check up and instead of waiting in the waiting room, they offered their shu More

by Luangpra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Calvario
Oct 25, 2021 -

AutoNation Honda East Las Vegas responded

Hi, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 21, 2021

I make an appointment online, super easy. I work with Kayla K. She is awesome, very friendly and knowledgeable she is always helpful and gets answers if she doesn’t know for sure. Great customer service More

by Lydia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Killian
Oct 22, 2021 -

AutoNation Honda East Las Vegas responded

Hi Lydia, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2021

Customer service Poor service attitude Don't come here to change the oil next timewas More

by Xinqianghe he
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Delecce
Oct 22, 2021 -

AutoNation Honda East Las Vegas responded

Hi, we are deeply disappointed by your experience at AutoNation Honda East Las Vegas. We would like to have a better understanding about your experience. Please reach out to us at (702) 570-0282 at your earliest convenience and we will do our best to resolve this with you.

...
95
...