AutoNation Honda East Las Vegas - Service Center

I had an excellent experience at the AutoNation Honda Dealer here in Las Vegas NV, Juan Huezo helped me in a very professional and friendly manner during the car repair process, it was truly a blessing t Dealer here in Las Vegas NV, Juan Huezo helped me in a very professional and friendly manner during the car repair process, it was truly a blessing to have been able to count on his assistance. More

Juan an AutoNation Honda East had excellent customer service, he even recommended they payment plan option for me because my repairs were quite costly. Service was provided fast, they diagnosed my car o service, he even recommended they payment plan option for me because my repairs were quite costly. Service was provided fast, they diagnosed my car one day and had it ready half way through the next. More

I've been with Mhakela a few times for my services on my Honda. She is great! And always kind and has great customer service. I appreciate her kindness. Its always consistent. Always gets my questions ans Honda. She is great! And always kind and has great customer service. I appreciate her kindness. Its always consistent. Always gets my questions answered. Ty 🤗 More

Always a pleasure with Roberto, he’s very professional and never disappoints in his work. and never disappoints in his work. More

This is my second time coming back for services on my car and both times were exceptional! Roger helped me out each time and i will continue to go back to him with any further issues. He is honest, quick to and both times were exceptional! Roger helped me out each time and i will continue to go back to him with any further issues. He is honest, quick to respond, and very reliable. He knows what he’s doing and you can tell works very hard. Thank you Roger! More

I was greeted immediately after arriving to the service drive. The gentlemen up front took me to my service advisor. drive. The gentlemen up front took me to my service advisor. More

Well I got a great services and good attention by Juan at services department thank you at services department thank you More

Service was responsive and fairly priced. Austin the service rep was outstanding. He kept me updated throughout the process. Austin the service rep was outstanding. He kept me updated throughout the process. More

I purchased an extended warranty for my vehicle, which is supposed to cover a period of 5 years or 60 months. Recently, I noticed a chemical smell coming from the air conditioning system when driving in hot supposed to cover a period of 5 years or 60 months. Recently, I noticed a chemical smell coming from the air conditioning system when driving in hot weather conditions here in Las Vegas. Concerned about this issue, I contacted your service department to schedule an inspection and repair under my warranty. I spoke with Kayla, one of your service advisors, who informed me that I would need to drop off my vehicle and it would not be available until Monday. Unfortunately, I rely on my vehicle as my sole means of transportation and cannot afford to be without it for such an extended period. When I explained my situation to Kayla, she mentioned that the dealership is currently short-handed and does not have any loaner vehicles available. I am extremely disappointed with this response. One of the primary reasons I invested in the extended warranty was to ensure that I would receive timely and efficient service when needed. The inability to provide a loaner vehicle or offer a more accommodating solution undermines the value of the warranty I purchased. More

Sloppy work, specifically when checking air filters. Need to pay more attention to detail. After my visit in March, my husband changed my air filter and he sent me a photo of it being smushed due to the Need to pay more attention to detail. After my visit in March, my husband changed my air filter and he sent me a photo of it being smushed due to the technician inserting it incorrectly. I again went to the dealership for another service and my air conditioner started making a concerning noise. My husband checked the cabin air filter and it AGAIN was incorrectly forcefully inserted. After my husband changed it, the noise stopped and my air was blowing. This is concerning and also NOT a coincidence. More