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AutoNation Honda East Las Vegas - Service Center
Las Vegas, NV
1,110 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,110 Reviews of AutoNation Honda East Las Vegas - Service Center
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January 03, 2021
Great friendly staff, very accomdating. Had my vehicle smogged and oil change and a reasonable price and it did not take long which was great because it was New Years Eve and I had to get this car registe smogged and oil change and a reasonable price and it did not take long which was great because it was New Years Eve and I had to get this car registered with the DMV asap. Kayla handled the whole operation and is truly professional with people skills not often seen in the car business. Just the best. More
by studioiguana
Employees Worked With
KAYLA M KILLIAN 2138
April 08, 2019
Recall Air bag Worst Honda dealership ever. Do not go here. They replaced my air bag and now all of a sudden my ac and fan don't work. They said it was a coinciden Worst Honda dealership ever. Do not go here. They replaced my air bag and now all of a sudden my ac and fan don't work. They said it was a coincidence!!!! The service guy Keith is as smart as a box of rocks. The manager is some millennial that does not give a crap!!!!!! DO NOT GO HERE!!! I will be buying my 2020 Element in Henderson. More
by NikkiB7777
Employees Worked With
Keith
June 20, 2018
Abnormal Noise from Air Con is "Normal" I had a 2017 CRV Touring 4WD, abnormal noise sounds like from the belt or something like that. Had an appointment with their "Service Manager". The I had a 2017 CRV Touring 4WD, abnormal noise sounds like from the belt or something like that. Had an appointment with their "Service Manager". The Manager heard the noise, agreed there is noise, but he said the noise is not "Loud" enough to consider as a warranty issue. I will need to wait until the noise getting louder in order to get a warranty work done - or even put it in the shop for inspection (did I mention we spent about an hour at the service dept entrance?). We even pull another brand new CRV from the dealership lot and proof that no such noise from another vehicle. Well.. he just sent me home without any repair attempt. At the end... we just traded in the CRV to a Mercedes after we have no help from the dealership or Honda Corp. More
by Ex-CRV Owner
Employees Worked With
Service Dept Manger
September 04, 2017
Excellent Job We just want to appreciate Alex L. And Jose G. For helping us with our car eventhough they were busy. They made it so easy for us to get it fix. Kudos We just want to appreciate Alex L. And Jose G. For helping us with our car eventhough they were busy. They made it so easy for us to get it fix. Kudos to you both! More
by Jenny7314
Employees Worked With
Alex L, Jose G.
May 09, 2017
Oil change & filter I conveniently made my appointment online, so Justin was ready for me when I got there. Justin told me a software upgrade was also available and the I conveniently made my appointment online, so Justin was ready for me when I got there. Justin told me a software upgrade was also available and they could do it at the same time. The whole process was extremely professional and I watched a little bit of a movie in the waiting room while the work was being done. Justin had my car washed before he handed me the keys. I'm a happy camper! Thank you Justin! More
by Carolb7
Employees Worked With
Justin
October 25, 2016
Excellent service department Keith in the service department has always gone above and beyond to have our car taken care of in a timely and courteous manner. He always keeps us u Keith in the service department has always gone above and beyond to have our car taken care of in a timely and courteous manner. He always keeps us updated during the process so we are never kept guessing about the completed time. He is like a good friend taking care of us. The waiting room is very comfortable and friendly. Check out is quick and courteous. We always get an appointment in a timely manner. Would recommend this dealership service department. More
by swan
Employees Worked With
Keith in service dept.
March 15, 2016
Amazing customer service!!!!!! We try to trade our car and get the new one. They gave me amazing deal for Pilot 2016. I am so happy for this deal. Thank you from all of you !!!!! Bo We try to trade our car and get the new one. They gave me amazing deal for Pilot 2016. I am so happy for this deal. Thank you from all of you !!!!! Both salespersons, Mobin and Ian, were very helpful . Thank You from all of you!!!!! Specially from general manager, Cesar Ramos . AMAZING CUSTOMER SERVICE AND AMAZING DEALS!!!!!!! More
by Rima
Employees Worked With
Mobin and Ian. General manager-Cesar Ramos
August 21, 2012
Off to a rocky start with service department getting a call back but once I went in and met with Vincent V he more than made up for it all. I NEVER felt as if I were a bother or inconvience to him and he call back but once I went in and met with Vincent V he more than made up for it all. I NEVER felt as if I were a bother or inconvience to him and he more than accommendated my needs. He answered all my questions and never left me in the dark about any repairs. He even came in on his day off and I work in the auto industry and have NEVER seen this happen. He is a friendly guy who bends over backwards to make his customers happy. I know this because I have worked in service, sales and parts in several dealerships in this town and by far he excells in customer service. Kuddos to Fred, Mike and Berger also for the initial sales of my CRV. Highly recommend Desert Honda for ANY sales and service issues. Job well done VINCENT. More
by nfry2005
Employees Worked With
Vincent Vitale
June 22, 2011
VERY ASSISTING AND HELPFULL, PUNCTUAL ON REQUEST AND RETURN CALLS. CONVENIENCE ON YOUR SCHEDULE EVEN WITHOUT APPOINTMENT. EASE ON ARRANGING FOR TEST DRIVE BECAUSE CAR WAS AT OTHER DEALERSHIP. EXCELLE RETURN CALLS. CONVENIENCE ON YOUR SCHEDULE EVEN WITHOUT APPOINTMENT. EASE ON ARRANGING FOR TEST DRIVE BECAUSE CAR WAS AT OTHER DEALERSHIP. EXCELLENT SALESMAN, KENNY WEAVER AND SALESWOMAN, REMY CRUZ More
by rgdanan26
Employees Worked With
kenny weaver
May 05, 2011
I was greeted with respect. I was given a list of accessories for the car that I requested that matched the listed on my computer list. Most important to me was the price quote that I had been promis accessories for the car that I requested that matched the listed on my computer list. Most important to me was the price quote that I had been promised through our computer correspondence. Best car-buying experience I've ever had. More
by kat35nell
Employees Worked With
Greg Smith and I think, Jose?
