AutoNation Honda East Las Vegas

Austin was very helpful in making sure my car was fully serviced in an appropriate amount of time. serviced in an appropriate amount of time. More

I arrived by my schedule appointment time to look at a specific car which was confirmed before I left home as available. After traveling from my home and Topock, Arizona and reaching Henderson Nevada, I r specific car which was confirmed before I left home as available. After traveling from my home and Topock, Arizona and reaching Henderson Nevada, I received a call asking whether I could come another day. The vehicle was not actually available And was in the shop at Kia for update so it was actually out of AutoNation’s authority to expedite. Then, after my car was evaluated for trade, and I selected and drove another vehicle it was many hours before the paperwork was drawn up to make the trade. No one went through the negotiations step-by-step with me as charges were added and deleted from my deal. In my error, I accepted charges for over $1100 on my invoice for tire and wheel coverage then when I went into the finance office, he had already put a deal together for me for five grand for a warranty. Therefore, in my error, I did not fully review all lines. Third I get a call two days later, asking whether I can come up and sign some additional paperwork. Explaining that I have issues that keep me from traveling at the drop of a hat a courier was sent to obtain those signatures that same evening. Fourth, I have to say there was no explanation for rationale of going to a particular Arizona motor vehicle division, location and the time it would take before they would receive the paperwork. In my efforts to register my newly acquired Kia I traveled to that particular location in Lake Havasu city Arizona this morning. The coordinator there filled me in on the process and said that they would call me when they receive the paperwork. To summarize the vehicle that I wanted was not there though it was supposed to be, I satisfaction really found another vehicle that I wanted to be able to get into for cash by using a single Credit card transaction and was denied that ability, ended up financing which totally defeated my purpose of the trade, spent a full day, taking care of this at AutoNation, was overcharged for the vehicle by over $1100 due to the wheel and tire add-ons, received a call back that additional paperwork was required, received a visit from an ambassador to get those signatures, then drove unnecessarily to Lake Havasu city AZMVD. I really wasn’t happy upon arrival at the dealership, felt satisfied That each party had done what they could do to get my needs met, due to the time spent waiting and the impending clothes of the business day the final paperwork was rushed. This was not at all a pleasant transaction in hindsight. Thanks for asking. More

This is first time I serviced my car at This Dealership and people here really nice and excellent customer service. Thank you and people here really nice and excellent customer service. Thank you More

James was really friendly and he tock care of my car really fast! Was in and out less than a hour. Thank you really fast! Was in and out less than a hour. Thank you More

like the video done to explain the problem with my car,makes it easy to understand car,makes it easy to understand More

Davon was very professional, smoothed toned. . very precise, great with manners.. I felt a possitive vibe from the beginning. My issues were handled and some.. he should be promoted Asap.. he ma . very precise, great with manners.. I felt a possitive vibe from the beginning. My issues were handled and some.. he should be promoted Asap.. he makes Honda West look horrible. Thank God we wasn't pushing me to do more or else I would have been broke.. More

My service advisor Brooke was an absolute sweetheart. Very efficient and friendly. Her excellent customer service was greatly appreciated :-) Very efficient and friendly. Her excellent customer service was greatly appreciated :-) More

I took my Cr-V for a recall Devon helped me at service and made the whole process very easy and convenient and made the whole process very easy and convenient More

The salesman was responsive to emails and text, which rededuced the time at the dealership. Communication was clear. rededuced the time at the dealership. Communication was clear. More

Incredible service and the best Honda dealership to work with. My Dad and I took our car in for service and Advisor Dayanara Hernandez Munoz really helped out our family. She made us feel welcomed and helpe with. My Dad and I took our car in for service and Advisor Dayanara Hernandez Munoz really helped out our family. She made us feel welcomed and helped explain everything needed and took great care of us. Really appreciate it and will continue to do business there again. More