AutoNation Honda East Las Vegas

The salesman Kenny Weaver was fantastic. The best salesman I've ever dealt with, but the rest of the team was terrible. Louise was just awful. Cold woman with no personality. Carlos is a joke. He cal salesman I've ever dealt with, but the rest of the team was terrible. Louise was just awful. Cold woman with no personality. Carlos is a joke. He called me the wrong name the whole time. The GM was alright, so was the finance manager. Kenny Weaver was the only one who didn't try and pressure me into giving "10 out of 10 on the survey." They tried to manipulate me into a higher payment after I had already taken delivery of two brand new Accords. I told them to give me my trades back and I will go to another dealership. They dragged their feet, so I left in their car to go buy new ones from another dealership. Once I got two blocks away, somehow magically they could make my original deal happen. Totally unprofessional and dishonest management there. I know all of the 5/5 and 10/0 ratings here are coached by the people at the dealership, so take them with a grain of salt. More

I spoke with Dan on the phone, went to dealership and he was readilly available. He quickly finished our transaction and even went with us to drop off our truck at another dealership. Dan is very friendly was readilly available. He quickly finished our transaction and even went with us to drop off our truck at another dealership. Dan is very friendly and personable. Thanks Dan, we'll be back More

We went with internet sales because we didn't want the normal dealer sales issues. We got a great price without having to barter back and forth. No pressures from Greg when we went in to make the deal. normal dealer sales issues. We got a great price without having to barter back and forth. No pressures from Greg when we went in to make the deal. We would definitely deal with him again on our next purchase. More

Dan was very friendly, knowledgeable, and helpful. He made our experience the best possible and made sure everything went smoothly. Having been to another Honda dealer the previous day, I was extremely p made our experience the best possible and made sure everything went smoothly. Having been to another Honda dealer the previous day, I was extremely pleased with the service and staff. More

From start to completion of sales transaction, my experience was the best car purchase experience I have had. Sandy was very quick with response to my request for information and was able to find a experience was the best car purchase experience I have had. Sandy was very quick with response to my request for information and was able to find a vehicle that was exactly what I wanted. And when I asked for a price, she sent me the bottom line price that was the lowest of all the dealers that I had dealt with during my 3 week search. We set an appointment for the next day and was waiting with everything in place for the completion of the transaction. We drove the vehicle, she explained the features but wasn't intrusive with her comments. We had to wait for the finance office to finish with a customer, which was the only wait we experienced. The transaction in the finance office was absolutely the best experience in a dealership I have been through. Quick, efficient and courteous. Sandy escorted us to the service department, introduced us to the service writer (who owned a Ridgeline so was familiar with my vehicle) and we were treated very well by all involved. A spot on the back seat had been taken care of by Sandy and previously so we were ready to roll. She explained all the features of the Ridgeline, was knowledgeable and was able to answer all my questions. This was a great experience and I will recommend Desert Honda to anyone I know and specifically Sandy because of her professionalism and concern for the customers needs. Thanks for the pleasurable experience, a description I thought I would never be able to use when buying a vehicle. More

Friendly and helpful staff were never pushy. A very good experience from beginning to end.And oh yeah the Civic is great. Thank you Desert Honda experience from beginning to end.And oh yeah the Civic is great. Thank you Desert Honda More

I wanted to spend as little as possible for the vehicle. It had over 3000 miles on it and I felt it should have been disscounted even more. Other than that, the entire experience was very satisfactory It had over 3000 miles on it and I felt it should have been disscounted even more. Other than that, the entire experience was very satisfactory More

Our new purchase was smooth and friendly. It truly was the easiest car purchase that we have had in the past 30 years. I would recommend Desert Honda to anyone. the easiest car purchase that we have had in the past 30 years. I would recommend Desert Honda to anyone. More

It was the good service, Quick respond and friendly It was the good service, Quick respond and friendly service . With no hassle with the paper work The salesman really took care of us And got our It was the good service, Quick respond and friendly service . With no hassle with the paper work The salesman really took care of us And got our car we wanted. More

I sent a email request into the dealership, and was surprised in how fast Ralph responded to my request. I went to the dealership to get more information and Ralph met me there and knew exactly what I surprised in how fast Ralph responded to my request. I went to the dealership to get more information and Ralph met me there and knew exactly what I was looking for. I had just spent 30 to 45 minutes at another Honda dealership in town and left with not much to write about. Desert Honda matched and then exceeded my trade in quote from Carmax and then Ralph made us a great offer on a 2012 Civic. Was very pleased with the service and the no hassle way Ralph and the rest of the team conducted their business. I am glad I took the time to drive across town to Desert Honda and meet Ralph. Ralph and the team, thank you very much for a great experience and unfortunately for the sales department I bought a Honda and they last forever so I probably won't be back to the dealership to buy anything for a long time. However, I would recommend Desert Honda to my friends and family. Regards, Tom More