AutoNation Honda East Las Vegas

THE WORST CUSTOMER SERVICE IN THE WORLD! DON'T BUY CARS FROM THEM. A HGUE MISTAKE. The dealership doesn't even care if you buy it from them. their attitude is "I don't have to sell you a car, someone else FROM THEM. A HGUE MISTAKE. The dealership doesn't even care if you buy it from them. their attitude is "I don't have to sell you a car, someone else will buy the car, we aren't the only HONDA dealership in the country and you are certainly not the only customer out there" quoted by Eric, the worst sales manager ever. I bought my brand new CRV on Monday and already had to take it in for alarm problem and alignment problem. The car was BRAND NEW, only 3 miles when I drove off the lot. When I brought the car back and asked for some sort of compensation (1/2 tank of gas since I live 20 miles from the dealership and already had to go back 3 times since my purchase). There was absolutely NO customer service at all. They said that I bought the car for too cheap, there's no room to give me anything, not even 1/2 tank of gas just to show how sorry they are for selling me a lemon and I had to go back 3 times in 5 days. 0 compensation and they aren't even sorry for me had to take it in. When my husband tried to argue and reason with them about offering me 1/2 tank of gas, the word from the sales person, Pat Cassini, was "give up, you are not getting anything from us". When does customer service only being offered when you overpay or let them make $ off you. So, if I was dumb enough to overpay my car at this dealership, does it mean that I will get the red carpet treatment because there's room to give me something? And when Pat Cassini, the internet manager was trying to make the deal, he said all the things that they'd offer and give us, and when it's time to sign the deal, offers were gone. The story changed quickly from offering window tinting to "I was saying I am not going to charge you because I am not going to give you the window tinting". Really? Did these people learn or have any training on how to speak to customers? They have absolutely no idea how to treat customers. They make you feel like they are doing you a favor when you purchase a car from them, since the sales manager told me that I am not the only customer out there, why give me anything for less. crazy people More