AutoNation Honda East Las Vegas

Very bad customer service. Very unsatisfied! My sister bought a car recently and she is happy with the car. After she was approved, she was told that she cannot get the car out without an insura My sister bought a car recently and she is happy with the car. After she was approved, she was told that she cannot get the car out without an insurance. They ask my sister to look for insurance first and of desperation my sister called me asking if I can include her in my insurance because that was the advise of the dealer. Are they nuts? I am from Illinois and the car is in Vegas and I am not even included as co-owner of the vehicle? They are giving my sister a hard time! Eventually they help her for the insurance application and then this insurance that they gave to my sister's car is not even showing to DMV record and it is not listed there? Another issue is they are supposed to mail my sister a green stab so she can register it within a month. They did not send it and not inform her until she visited the dealer's office and she just found out that they are not going to send it until she pay another one month. They are really crazy! What happen to the processing fee that we have paid to assists her in processing the paper works? Do they supposed to call my sister for any issues? Are they going to allow her to drive the car with expired registration? They are bad people!!! They don't know the meaning of customer service and customer satisfaction. They are all idiots!!!! Don't buy from this dealership. You will be screwed big time!!! More

Great Experience Just wanted to say had a great experience Michael Thurman was fast answering my questions and a deal was made on my 2017 accord within like 30 minuets Just wanted to say had a great experience Michael Thurman was fast answering my questions and a deal was made on my 2017 accord within like 30 minuets or more. Everyone was very nice to me there. More

Excellent Job We just want to appreciate Alex L. And Jose G. For helping us with our car eventhough they were busy. They made it so easy for us to get it fix. Kudos We just want to appreciate Alex L. And Jose G. For helping us with our car eventhough they were busy. They made it so easy for us to get it fix. Kudos to you both! More

Oil change & filter I conveniently made my appointment online, so Justin was ready for me when I got there. Justin told me a software upgrade was also available and the I conveniently made my appointment online, so Justin was ready for me when I got there. Justin told me a software upgrade was also available and they could do it at the same time. The whole process was extremely professional and I watched a little bit of a movie in the waiting room while the work was being done. Justin had my car washed before he handed me the keys. I'm a happy camper! Thank you Justin! More

Excellent service department Keith in the service department has always gone above and beyond to have our car taken care of in a timely and courteous manner. He always keeps us u Keith in the service department has always gone above and beyond to have our car taken care of in a timely and courteous manner. He always keeps us updated during the process so we are never kept guessing about the completed time. He is like a good friend taking care of us. The waiting room is very comfortable and friendly. Check out is quick and courteous. We always get an appointment in a timely manner. Would recommend this dealership service department. More

Best car buying experience I was so happy I came to this dealership! The buying experience was wonderful and I got exactly what I came in for at a great price. My sales woman wa I was so happy I came to this dealership! The buying experience was wonderful and I got exactly what I came in for at a great price. My sales woman was excellent at listening to my needs and making it happen for me. I love my new Honda! More

Great place to buy a Honda Good service, and great cars and the nicest sales people. I would recommend them to all my friends and relatives. Best inventory of new cars in town Good service, and great cars and the nicest sales people. I would recommend them to all my friends and relatives. Best inventory of new cars in town. More

A pleasant professional experience Hi: Sandy I really appreciate your professionalism and knowledge of my car's technology. You answered my questions thoroughly and promptly. Your car Hi: Sandy I really appreciate your professionalism and knowledge of my car's technology. You answered my questions thoroughly and promptly. Your caring for my concerns were really good!. You made my total buying experience pleasant and enjoyable. Thank-you for everything you have done far! Sincerely Harold Reddicks hr4938@msn.com 702-510-3749 More

Great experience Traded in a vehicle and bought a new one. The whole experience was a breeze and very easy and enjoyable. I worked with the sales person Troy. I recomm Traded in a vehicle and bought a new one. The whole experience was a breeze and very easy and enjoyable. I worked with the sales person Troy. I recommend him for anyone buying a car. Great service, took the time to show the new car, drive around, answer any questions. Very Satisfied and will work/buy from again More

Amazing customer service!!!!!! We try to trade our car and get the new one. They gave me amazing deal for Pilot 2016. I am so happy for this deal. Thank you from all of you !!!!! Bo We try to trade our car and get the new one. They gave me amazing deal for Pilot 2016. I am so happy for this deal. Thank you from all of you !!!!! Both salespersons, Mobin and Ian, were very helpful . Thank You from all of you!!!!! Specially from general manager, Cesar Ramos . AMAZING CUSTOMER SERVICE AND AMAZING DEALS!!!!!!! More