AutoNation Honda East Las Vegas
Las Vegas, NV
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Service department and their technicians are fabulous. Extremely pleased with AutoNation Honda servicing my car. Roger was the technician who took care of me this time. Outstanding! Thank you. Extremely pleased with AutoNation Honda servicing my car. Roger was the technician who took care of me this time. Outstanding! Thank you. More
i was supposed to have an appointment with roger but he was on emergency leave so I was helped by another personnel i believe his name was Nicholas? ..I was told it would take 3 hours but it was done less was on emergency leave so I was helped by another personnel i believe his name was Nicholas? ..I was told it would take 3 hours but it was done less than 2 hours. Excellent service More
They should schedule less customer per day for car services since the dealership is under staffed. Because Wait time is ridiculous (3hr and up) just for a simple oil change. I know that because of C services since the dealership is under staffed. Because Wait time is ridiculous (3hr and up) just for a simple oil change. I know that because of COVID there is not much staff on board; That’s why the dealership should schedule accordingly of a small amount of customer per day. In order to make it more efficient and fast. Not everyone have a second ride or pick up. Most of them will go and expect a simple oil change to be done within 1hr or less. Not 3hr and more. Instead of hustling for business, dealership should think about customer experience overall. More
My 2008 Honda Accord which we bought new 13 years ago from Auto Nation East, and only has 40,000 miles on it, spent 3 days in one week in for service because the TPMS light came on and won’t go off! All from Auto Nation East, and only has 40,000 miles on it, spent 3 days in one week in for service because the TPMS light came on and won’t go off! All 3 times, I was told it was off and fixed, but it is still on! Plus I was told I needed a wheel alignment and that would help correct it. I had the alignment done and they insist everything is fixed, but I didn’t even get 1/2 way home before the light came on again! Someone needs to find out how to fix this problem and stop giving me the runaround. If they don’t know how to fix it, then be honest and admit it. More
We have now purchased 3 cars from Honda East and have been satisfied with every segment of the purchases. Our salesperson, Ken Swartz, is the best. He is on top of everything and has consistently provide been satisfied with every segment of the purchases. Our salesperson, Ken Swartz, is the best. He is on top of everything and has consistently provided prices which were in line with what others were buying similar cars for. Once the sale is completed he doesn't disappear. He makes sure that the financial part goes smoothly and he introduces us to our service representative. If I ever have a question he gets back to me immediately. The service department is top notch. Roger Asel is our rep and he handles our service needs quickly and efficiently. More
They got my car in early, did the oil change, and changed something else out they found wrong all by the time by oil change was supposed to be done! I was very impressed something else out they found wrong all by the time by oil change was supposed to be done! I was very impressed More
Great friendly staff, very accomdating. Had my vehicle smogged and oil change and a reasonable price and it did not take long which was great because it was New Years Eve and I had to get this car registe smogged and oil change and a reasonable price and it did not take long which was great because it was New Years Eve and I had to get this car registered with the DMV asap. Kayla handled the whole operation and is truly professional with people skills not often seen in the car business. Just the best. More
Needed fog light replaced. Charged 4x the price for assembly. After noticed reflector was damaged by them. Acted like it wasn't them. Just bought the car only thing wrong was 2 lights that would've Cos assembly. After noticed reflector was damaged by them. Acted like it wasn't them. Just bought the car only thing wrong was 2 lights that would've Cost $75 at most from autozone??? Cost $500 for two lights and they broke something on my car alot the way. They ran full diagnostic on tires and everything said it was fine. Right after hopped on freeway and tire air pressure sensor came on went to a different shop to check it out and i had 60 in one tire that was supposed to be 32 and 50 in all the rest. The mechanic said woah and backed up. Super unprofessional and way over taxing plus they damaged something that didn't have a problem to begin with More
Fantastic My experience could not have been better. Very pleasant staff. Got great price and even got things free we were not expecting. Our salesman Jason Duen My experience could not have been better. Very pleasant staff. Got great price and even got things free we were not expecting. Our salesman Jason Duenas was great. Even delivered our car to our home so we did not have to drive back to dealership after windows being tinted More