AutoNation Honda Dulles - Service Center

Great service! Schedule was easy and the shuttle to my office was awesome. I do not have to sit and wait in the lobby for my car. Schedule was easy and the shuttle to my office was awesome. I do not have to sit and wait in the lobby for my car. More

Great customer service. They listen to you and offer helpful advice. Timely service that addressed all of my concerns. They listen to you and offer helpful advice. Timely service that addressed all of my concerns. More

Staff are friendly and I trust them repairing my Honda. I receive genuine Honda parts and warranty. I receive genuine Honda parts and warranty. More

Service was prompt and courteous. Recommendations were reasonable and well documented. Waiting room was very clean and roomy, with well-stocked refreshment center. Recommendations were reasonable and well documented. Waiting room was very clean and roomy, with well-stocked refreshment center. More

Excellent on time service. Work was done cleanly and in a timely fashion. Vehicle was ready on time. Work was done cleanly and in a timely fashion. Vehicle was ready on time. More

Always easy to get an appointment. Very courteous staff, nice waiting area with good coffee maker. Excellent process for taking diagnostics and then getting your approval for repairs Very courteous staff, nice waiting area with good coffee maker. Excellent process for taking diagnostics and then getting your approval for repairs to be made. Very reasonable prices. Fine workmanship! More

My service advisor Mike took care of my RSX after taking it to another shop that didn't perform the work properly. The level of service was nothing short of exceptional and I look forward to doing business it to another shop that didn't perform the work properly. The level of service was nothing short of exceptional and I look forward to doing business with them again. More

Mike was great! He was quick to respond with information on my service and it was ready before expected. He was quick to respond with information on my service and it was ready before expected. More

Great at making sure I understand what should be done and why, as well as all surrounding issues (cost, long-term health of the car, etc.). Timely service as well, and nice waiting room. why, as well as all surrounding issues (cost, long-term health of the car, etc.). Timely service as well, and nice waiting room. More

I had the worse service this time with AutoNation Honda Dulles. I've been taking my 2016 Pilot there ever since I bought from them, but this time the service has been lackluster, after I paid $2500 for 10 Dulles. I've been taking my 2016 Pilot there ever since I bought from them, but this time the service has been lackluster, after I paid $2500 for 100k miles checkup. First they forgot to reset the service maintenance, then they did not do the safety inspection BUT they charged me for it. Didn't realized that until I got the car back at home. BE CAREFUL and CHECK ALL THE DETAILS!!! More