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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,370 Reviews

1,370 Reviews of AutoNation Honda Dulles - Service Center

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May 21, 2022

They took the time to advise me of issues that may crop up in the future and treated me with respect. More

by blsbazza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Fawaw
May 23, 2022 -

AutoNation Honda Dulles responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 20, 2022

Honda Dulles is always very thorough and helpful. They always give you a personal detailed explanation of what they’ve done and also recommendations for future visits. I will continue to always tak More

by Linda Parsons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Lee, Adam Kearney
May 22, 2022 -

AutoNation Honda Dulles responded

Hi Linda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2022

Fawad Hassan it’s the the best customer representative in service department. Excellent…excellent…. Thanks More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
May 22, 2022 -

AutoNation Honda Dulles responded

Hi Danny, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Dulles! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 19, 2022

I had my 2019 Honda Pilot in for both service and a State inspection. Making the appointment was easy, reception at the service department was smooth, and the work was done in the time promised. Donuts whi More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall
May 21, 2022 -

AutoNation Honda Dulles responded

Hi Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 19, 2022

Fast and friendly service. Service advisor was very courteous. Taking good care of my CRV. More

by davestaubs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
May 21, 2022 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 19, 2022

I will not go back to service my car (that I bought from this dealership) ever again. The car is still covered with the manufacturers warranty (TPMS warning) but was told that I needed to replace 2 rear ti More

by ebrigola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar
May 21, 2022 -

AutoNation Honda Dulles responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Dulles. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3961 to discuss what we can do to help.

May 19, 2022

Demetrius was awesome and helped us get what we need done. He is super friendly and polite More

by donaboul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetrius
May 21, 2022 -

AutoNation Honda Dulles responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2022

Prompt, courteous and professional service. They wash your car and explain things clearly. Very pleased as always. More

by jb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 21, 2022 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2022

First time there. Very professional and quick service, shorter than the 90 minutes they said. And, they washed my car!!🤗 More

by abigailbpope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Famar ( unsure of spelling)
May 21, 2022 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2022

Service was fast and serviceman was polite and helpful. The showroom allowed me to social distance which is important to me some I am going through chemo treatment. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fawad Hassan
May 19, 2022 -

Barb responded

Appreciate your service

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