AutoNation Honda Dulles - Service Center
Sterling, VA
1,359 Reviews of AutoNation Honda Dulles - Service Center
Adam in the service department is very helpful and makes sure my car and the customer are taken car of. I appreciate the knowledge this service department has for my car. I will continue to take my Honda sure my car and the customer are taken car of. I appreciate the knowledge this service department has for my car. I will continue to take my Honda here for service. More
I paid for a dent protection policy and AutoNation is not honoring it. There is no technician at AutoNation to evaluate the dent and no communication. I will go to another shop to repair the dent at my own c honoring it. There is no technician at AutoNation to evaluate the dent and no communication. I will go to another shop to repair the dent at my own cost. Very disappointed by the dealership More
I came Auto Nation after giving up on having the car serviced at the Honda dealer where I bought it (Fairfax). I was amazed at the difference in which everything was handled. From the initial call fo serviced at the Honda dealer where I bought it (Fairfax). I was amazed at the difference in which everything was handled. From the initial call for a service appointment to how I was met upon arriving and the detail and recommendations Mike discussed on what should be done in the future and the priority of each item. I left in a good mood which was hardly ever how I have felt leaving previous appointments elsewhere. Mike also previewed the new Prelude for me. I'll be back. More
Service visit was disconnected, impersonal, and cold. Service writer never spoke time me. He just lobbed automated texts at me with additional service recommendations. Without a rationale for the work, i Service writer never spoke time me. He just lobbed automated texts at me with additional service recommendations. Without a rationale for the work, it just felt like a continuous upsell effort. The recall work was completed appropriately. More